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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
June 10, 2018
Crown of Cleveland I wanted to express my thanks to Danielle, service department. She addressed all of our needed and before making the appointment made sure that all p I wanted to express my thanks to Danielle, service department. She addressed all of our needed and before making the appointment made sure that all parts were in. Advise of time frame, a day! Nothing like that one in Chattanooga that kept my truck for weeks at a time with excuse after excuse. We will let all our dodge friends know that when needing service go to Cleveland! thank you for your attention to detail, kindness and respect to dodge owners. More
by Allan
June 09, 2018
Great salesman Dustin is an awesome salesman! He is the only reason I continue to do business there. Andy was awesome as well and Mike in finance is great. These thr Dustin is an awesome salesman! He is the only reason I continue to do business there. Andy was awesome as well and Mike in finance is great. These three are the ONLY reason I continue to do business there. We just bought our 5th car from them. More
by Amy Womack
Employees Worked With
Dustin Winder, Mike Mcarthur, Andy Cubberley
June 06, 2018
Top notch! Outstanding final results! A+ Number 1! Purchased a used one owner 2014 Jeep Compass 4x4 that was bought new from this dealership. The team at Crown Outstanding final results! A+ Number 1! Purchased a used one owner 2014 Jeep Compass 4x4 that was bought new from this dealership. The team at Crown made sure that we were happy with our purchase. Treated myself and my daughter like family even though this was our first purchase with them. Drove there from Hartselle, Al. (2 hrs 45 min) will do it again when we're in the market for a new or used vehicle. Good job guys! 5 0f 5 stars. More
by Jeep Fan
Employees Worked With
June 05, 2018
New car purchase Great experience from this dealership and Andy Cubberley. Everyone was very helpful and friendly. We will be recommending to anyone shopping for a new Great experience from this dealership and Andy Cubberley. Everyone was very helpful and friendly. We will be recommending to anyone shopping for a new or used vehicle. More
by Jeep18
Employees Worked With
Mike (don’t know his last name) we had our test drive with him. He had an emergency and had to leave but he was also very helpful. He was the first contact and made a good first impression which is why we stayed and bought the Jeep., Andy Cubberley
June 05, 2018
Not your typical dealership If you are looking to shop without all the hassle, you will enjoy the no-haggle pricing. The fair market value of each vehicle is advertised online an If you are looking to shop without all the hassle, you will enjoy the no-haggle pricing. The fair market value of each vehicle is advertised online and at the dealership so you never have to worry about lengthy negotiations. More
by Ashley
Employees Worked With
Mike Kost , Mike Mcarthur
June 05, 2018
Service AWESOME Customer Service !! Helped me tremendously during a crisis....from another Chrysler dealership!! Bought car from dealership WISH I WOULD HAVE AWESOME Customer Service !! Helped me tremendously during a crisis....from another Chrysler dealership!! Bought car from dealership WISH I WOULD HAVE BOUGHT FROM HERE!! Would recommend this Service Center to Everyone!! More
by Suga Momma
Employees Worked With
Patricia Neal, Danielle Gant
June 02, 2018
Excellent service from the sales to the service departments Dustin Winder is a top notch salesman - friendly, helpful - one that goes the extra mile for his clients. Everyone from Dustin to the sales manager to Dustin Winder is a top notch salesman - friendly, helpful - one that goes the extra mile for his clients. Everyone from Dustin to the sales manager to Jennifer who happened to be there from the Chattanooga store went out of their way to make sure I was happy with everything. The service department has always been great to work with. I have purchased 3 vehicles from them and will definitely purchase from them again as well as continue to take my vehicle to them for servicing. More
by BBaxter57
Employees Worked With
Other Employees :
Jennifer - Finance, Dustin Winder, Katie Blair, Danielle Gant
June 01, 2018
Best car search ever from online to test driving the vehicle I went to Jeep dealership in Cleveland TN. from my research online first. I then met salesman Dustin Winder and within 3 hrs drove off the lot with my I went to Jeep dealership in Cleveland TN. from my research online first. I then met salesman Dustin Winder and within 3 hrs drove off the lot with my new vehicle. Dustin was very knowledgable and I can see why he has all the plaques hanging in his office Saleman of the month. If you want a no nonsense experience when purchasing a vehicle go to Jeep In Cleveland Tn and ask for Dustin... More
by irons1117
Employees Worked With
Dustin Winder, Mike Mcarthur
June 01, 2018
Service that is worth driving for I drive from Chattanooga to Crown Cleveland due to the staff and how they treat their customers. Danielle and Travis always go above and beyond to ma I drive from Chattanooga to Crown Cleveland due to the staff and how they treat their customers. Danielle and Travis always go above and beyond to make sure your car gets in and serviced right. They answer all questions with a great attitude, never condescending or like you are a bother to them. They truly care about doing a great job every time. More
by Karen Reed
Employees Worked With
Danielle Gant, Travis Rigdon
June 01, 2018
Absolutely amazing I had the best service ever. Everyone was so nice and helpful. They bent over backwards for me and gave me a great deal. I got an awesome used Ford Es I had the best service ever. Everyone was so nice and helpful. They bent over backwards for me and gave me a great deal. I got an awesome used Ford Escape. More
by Jeremyfsl
