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Crown Chrysler Dodge Jeep Ram

McDonald, TN

4.7
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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3571 Village N. Blvd. SW.

McDonald, TN

37353

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Showing 1,227 reviews

September 28, 2018

Second car I have bought here. Dustin Winder was a great help, made sure I knew everything I needed to know, and even drove me up to the dealership that had the car I was looking at More

by Chrysler200s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Knappen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Winder
September 27, 2018

My second car bought at this dealership My dream car from the 70’s. Coveted this purple challenger at the age of 17. Bought the new retro version for my 61st birthday! More

by My drean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Christian
Sep 27, 2018 -

Crown Chrysler Dodge Jeep Ram responded

We just wanted to take the time to congratulate you on your new vehicle and wish you a very happy birthday! We are thrilled that we could assist you in the purchase of your dream car, and we are so excited for you to enjoy it! Please let us know if there is anything more we could assist you with in the future.

September 24, 2018

mi primer carro!! Gracias a Neisha Taveras, Brian Cruz, Michael McActhur por ayudarme a comprar mi Primer carro sin ustedes esto no hubiera sido posible. Los recomi More

by Katherine Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Neisha Taveras-Garcia
September 20, 2018

Friendly and knowledgeable Chase Christian was very friendly and knowledgeable their was no pressure to buy we will recommend Chase to anyone needing a vehicle great experience More

by Pete & Yvonna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Christian
September 20, 2018

Perfect! Lisa Gant organized my day. I was taken to work on time & pleasantly picked up when my car was ready. No other activities in my day were interrupted a More

by Teresa T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Gant
Sep 21, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

September 20, 2018

Happy Girl! Chase was Great! I would send any and everybody his way. Dustin it was a pleasure doing business with ya. All the guys really made it a painless effor More

by Greene,Debbie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lady in the back has been there a long time . Seen her back in my Durango days. Great to see her again. , Dustin Winder, Travis Rigdon, Chase Christian, Adam Reavis
September 18, 2018

Great salesperson, Neisha Neisha was our salesperson. Great person and very helpful. Her personality and professionalism was a key in our decision to purchase our new Jeep here More

by The Morgans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Winder, Mike Mcarthur, Neisha Taveras-Garcia
Sep 19, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new Jeep. Please feel free to contact us if you have any questions about your vehicle.

September 15, 2018

Quick easy, no pressure sales Chase was easy to work with.,organized and not pushy. Liked working with him. He’s not listed on sales team but did a good job. More

by Biglou00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase, Chase Christian
Sep 17, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your time and feedback. We realize that there are several choices when selecting a car dealership and are so happy that you picked us. We look forward to seeing you again when your vehicle is ready for its next service.

September 14, 2018

Terrible experience. Purchased what we thought was one vehicle, discovered wasn't what was advertised. Emblem removed and no manual in car. Cancelled purchase. Don't recom More

by KC123
Recommend Dealer
No
Employees Worked With
Brian Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mcarthur, Lance Dowdy, Neisha Taveras-Garcia
Sep 18, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Dear Kathy, We appreciate your review and sincerely apologize for the confusion over the Sienna not being the Limited edition model that we thought it was. As I showed your husband, our database automatically pulls the description of the vehicle from the VIN when it is entered and there was some odd glitch with this vehicle that it pulled as a limited edition when it actually wasn’t. This is a very rare glitch and we do apologize for any inconvenience. Sincerely, Lance Dowdy, General Manager

September 10, 2018

Quick and hassle free Quick service and without being hassled to bye.My husband was impressed and he is not easily impressed.We will go back.Chase was of great help,polite More

by Hpatsy2390
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase, Mike Mcarthur, Chase Christian
Sep 12, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

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