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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
October 13, 2018
Great customer service and excellent experience Chase Christian was our salesman and from start to finish he was very knowledgeable and took us step by step through the process of purchasing our new Chase Christian was our salesman and from start to finish he was very knowledgeable and took us step by step through the process of purchasing our new vehicle he was very professional and a pleasure to do business with! More
by Cdsmith1987
Employees Worked With
Chase Christian
October 12, 2018
Hopeless turned into hopeful My fiance and I pulled up at Crown Cleveland dreaming about pulling off with one of their trucks. We knew it was out of our price range so we didn't e My fiance and I pulled up at Crown Cleveland dreaming about pulling off with one of their trucks. We knew it was out of our price range so we didn't even consider talking with anyone. A man named Chase came out and met us at our current vechile and a long story short, he hooked us up with a barley used cherry red 2015 Ram 1500 4 door. It was EXACTLY in our down payment price range and they are filling up gas tank up and giving our new truck a good wash so we can be on our way to help with the hurricane relief team that just hit in Panama city beach. We never thought we would pull away from a dealership with a nice truck in perfect condition starting with only $1,000 and zero credit. Thank you so much Chase! More
by Micah and yada 2015 RAM
Employees Worked With
Danielle Gant, Chase Christian
October 11, 2018
Fast and friendly! Adam Reavis went above and beyond to get us into our awesome 2017 Renegade! He was very friendly and truthful through the whole process! We are very h Adam Reavis went above and beyond to get us into our awesome 2017 Renegade! He was very friendly and truthful through the whole process! We are very happy with our experience and would recommend Adam Reavis at Crown Cleveland to everyone! More
by Mattloehle
Employees Worked With
Mike Mcarthur, Danielle Gant, Adam Reavis
October 09, 2018
Great service!! Adam Reavis was a big help! Very professional and is a great salesman! I stopped and looked at the same vehicle twice and was right there help both ti Adam Reavis was a big help! Very professional and is a great salesman! I stopped and looked at the same vehicle twice and was right there help both times!! With his help I was able to find the truck I’ve always wanted!! Thank you Adam!! More
by Pastor
Employees Worked With
Mike Mcarthur, Adam Reavis
October 09, 2018
Great service and great people! Honestly, the people were extremely helpful as we test drove a multitude of cars before settling on great Truck! Thank you all for such a great experi Honestly, the people were extremely helpful as we test drove a multitude of cars before settling on great Truck! Thank you all for such a great experience! More
by Crittytn
Employees Worked With
Neisha Taveras-Garcia
October 02, 2018
2018 Jeep Grand Cherokee TrailHawk This is my second purchase with Crown of Cleveland. Both experiences were quick and easy. Chase and Adam were an awesome team. Off to Texas!!! This is my second purchase with Crown of Cleveland. Both experiences were quick and easy. Chase and Adam were an awesome team. Off to Texas!!! More
by Ruby 1936
October 01, 2018
Great Service! Chase provided Excellent Service from the beginning to the end of the transaction. He was very patient and personable- all around Great Guy! Thank you Chase provided Excellent Service from the beginning to the end of the transaction. He was very patient and personable- all around Great Guy! Thank you, Chase! More
by Sylvester2
Employees Worked With
Chase Christian
September 30, 2018
A good experience---Eulas & Linda S. Went in for regular oil change service. I did not have appointment, Lisa Gant was very friendly & helpful. She advised it was a very busy day and woul Went in for regular oil change service. I did not have appointment, Lisa Gant was very friendly & helpful. She advised it was a very busy day and would be about two hour wait I told it that be okay. Her time span was correct all went well. Lisa Gant, a job well done, very courteous & knowledgeable. More
by escoggi
Employees Worked With
Lisa Gant
September 29, 2018
Great deal on a Ram 1500 We went to Crown to look for a Ram 1500 Bighorn Midnight Edition. Chase showed us 3 different trucks because the one we were looking for was at their We went to Crown to look for a Ram 1500 Bighorn Midnight Edition. Chase showed us 3 different trucks because the one we were looking for was at their other dealership. After test driving the trucks available in Cleveland. I decided I really wanted the truck that was at the other dealership. Chase personally drove down to get the truck for me. I ended up buying the truck and Chase was able to get me the best deal. I highly recommend going to see Chase, he will go the extra mile to help get you what you want. More
by Spear13
Employees Worked With
Chase Christian
September 29, 2018
Easy Purchase I found the truck on line. Chase are the process simple and dress free from the test drive to the delivery process. I would recommend Crown CDJR of I found the truck on line. Chase are the process simple and dress free from the test drive to the delivery process. I would recommend Crown CDJR of Cleveland More
by JMOORE1
Employees Worked With
Chase Christian , Chase Christian
