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Crown Chrysler Dodge Jeep Ram
McDonald, TN
1,227 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,227 reviews
July 27, 2022
We took our Durango in for service and was met with very friendly service. Ronald Jake Cansler took very good care of us and even found a recall on our vehicle. We were very pleased with our experience. friendly service. Ronald Jake Cansler took very good care of us and even found a recall on our vehicle. We were very pleased with our experience. More
by emanuelburrell
Employees Worked With
Ronald Jake Cansler
July 26, 2022
Purchasing our Jeep Cherokee was a pleasant & easy process at Crown. Our salesman, Greg Wilson, was knowledgeable & very helpful. Greg went over the features in the Jeep, & set them up for us. Greg process at Crown. Our salesman, Greg Wilson, was knowledgeable & very helpful. Greg went over the features in the Jeep, & set them up for us. Greg assured us if we had further questions he would be available to assist. The manager & other staff members at Crown were also courteous & helpful. More
by Lizhewitt
Employees Worked With
Greg Wilson
July 24, 2022
Katzman, Brian Cruz and Jayme harris we’re awesome. They were able to get just what I needed and made the experience quick and easy. Will definitely be buying From then again. They were able to get just what I needed and made the experience quick and easy. Will definitely be buying From then again. More
by Caleb02barham
Employees Worked With
Other Employees :
Greg Yeoman, Katzman Barrett
July 22, 2022
Nicole Moon was awesome and sweet. She updated info on the new truck that wasn't in the system and checked on the oil change package we have.👍 She updated info on the new truck that wasn't in the system and checked on the oil change package we have.👍 More
by shoeclare
Employees Worked With
Brandon Hicks ?????
July 20, 2022
My service appointment was fast and easy. I waited in the lobby and they had my car done in an hour and paperwork ready for me when I walked up to the counter. I waited in the lobby and they had my car done in an hour and paperwork ready for me when I walked up to the counter. More
by mattstrube
Employees Worked With
Ronald Cansler
July 20, 2022
Very nice dealership, The staff is friendly and very helpful! Scott was awesome! Very pleased with my purchase!! helpful! Scott was awesome! Very pleased with my purchase!! More
by luna.chica24
July 18, 2022
Excellent experience at this dealership and my salesman Joseph Quimby along with the rest of the team was awesome!! Would highly recommend Joseph Quimby along with the rest of the team was awesome!! Would highly recommend More
by Mrbutler2121
July 18, 2022
Easy process for getting a new vehicle for my wife. Considering how low inventory is at most dealerships, Crown Chrysler Dodge Jeep RAM in Cleveland, TN had a large selection of new vehicles. The sales Considering how low inventory is at most dealerships, Crown Chrysler Dodge Jeep RAM in Cleveland, TN had a large selection of new vehicles. The salesman, Mike Kost, was hard working and very knowledgeable. A+ experience! More
by Terry Sloan
July 13, 2022
Very excellent customer service that the experience absolutely outstanding would highly recommend to anyone buying a vehicle. absolutely outstanding would highly recommend to anyone buying a vehicle. More
by joey.quimby1998
July 11, 2022
Scott was awesome! The used car manager, sales manager and Scott all 3 worked out a deal for our best interest. They valued my trade in vehicle respectfully and honestl The used car manager, sales manager and Scott all 3 worked out a deal for our best interest. They valued my trade in vehicle respectfully and honestly. Scott went above and beyond to ensure my wife and daughter were comfortable and taken care of. You rarely find honest dealers and salesman any more. I would reccomend crown and Scott to anyone! More
by Moats
