Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Crown Cadillac

Watchung, NJ

4.8
263 Reviews
Call Dealership (908) 561-2900

1584 Route 22

Watchung, NJ

07069

Directions

Filter Reviews by Keyword

price dishonest Kevin sales person

By Type

263 Reviews of Crown Cadillac

November 16, 2024

Freddy D was an absolute professional. Best service advisor ever! Thank you very much for everything 🙏🏾 More

by Elaine4226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Nov 18, 2024 -

Crown Cadillac responded

Elaine, we're delighted to hear that Freddy provided you with exceptional service at Crown Cadillac. Thank you for the wonderful feedback!

October 28, 2024

I really enjoyed the way they were caring about me and that’s why I brought the car More

by duvalmoore16@icloud.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Sussner, Steve Hall
Report | Print
Oct 28, 2024 -

Crown Cadillac responded

Thanks so much for the 5-star review of Crown Cadillac! It was a pleasure to assist you. Enjoy your new ride!

October 16, 2024

Freddy customer service skills was done in excellence service. Wonderful young man. Thank you again More

by Frances Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Oct 17, 2024 -

Crown Cadillac responded

Thank you for taking the time to review Crown Cadillac, Frances! We love to hear you were in great hands with Freddy. Have a stellar day!

October 16, 2024

Everyone is very kind and helpful. would highly recommend this dealership to friends and family More

by Albanese67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauro Digiuseppe, John OCarroll, Freddy Baez, Debbie Oberlander
Report | Print
Oct 17, 2024 -

Crown Cadillac responded

Thank you for reviewing Crown Cadillac! We truly appreciate your kind shoutout to our team. Take care!

October 03, 2024

I had no issues. I was treated well . I was updated and informed about my car. More

by gwendolyn.cobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Oct 03, 2024 -

Crown Cadillac responded

We are glad to see that our team provided efficient and communicative service. Thanks for trusting Crown Cadillac with your automotive needs!

October 01, 2024

No matter what I have taken my car in for, the service dept is exceptional! From the customer service to the service reps especially Freddy! Any issue even oil changes are completed timely, professionally More

by ELh1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Oct 01, 2024 -

Crown Cadillac responded

Thank you for the glowing review! We're delighted to hear that our service department, especially Freddy, has consistently provided exceptional care at Crown Cadillac. We appreciate your continued trust and support!

September 29, 2024

My sales person Craig is the best. This is my third vehicle we purchased and he always gives me the best deals. More

by Vauxrussl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John OCarroll, Freddy Baez, Paul OConnor, Craig Sussner
Report | Print
Sep 30, 2024 -

Crown Cadillac responded

We're delighted to hear that Craig consistently provides you with great deals and service at Crown Cadillac. Thank you for your continued trust in us!

September 29, 2024

I have purchased several cars from Crown Cadillac. They are the best dealership to purchase vehicle from. More

by Vauxrussl9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
All of the receptionist are great., John OCarroll, Freddy Baez, Paul OConnor, Craig Sussner
Report | Print
Sep 30, 2024 -

Crown Cadillac responded

Thank you for your continued support and loyalty to Crown Cadillac! We're delighted to hear that you've had great experiences with us. Enjoy your new vehicle!

September 24, 2024

Yanna and her crew got us in at short notice for a service engine light. This was a car that my son purchased used at a different GM dealership. It was still under warranty. Service and communicati More

by Rbshukla
Recommend Dealer
Yes
Employees Worked With
Yanna, Mauro Digiuseppe, Freddy Baez
Report | Print
Sep 24, 2024 -

Crown Cadillac responded

We're delighted to hear that Yanna and the team at Crown Cadillac provided excellent service and communication for your son's car. Thanks for sharing your experience!

September 16, 2024

My 07 Cadillac CTS was possessed , Crown Cadillac technicians were able to diagnosis the issue and make the repair.. So far it's running perfect.. More

by Timothy Benko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Baez
Report | Print
Sep 16, 2024 -

Crown Cadillac responded

Timothy, we're glad to hear our Crown Cadillac technicians could get your CTS running perfectly again. Thanks for sharing your experience!

1
2
...
27