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Crown Buick GMC - Service Center

Metairie, LA

4.6
889 Reviews

889 Reviews of Crown Buick GMC - Service Center

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June 12, 2019

Problems not completely corrected. Stains on interior roof from prior service not cleans. Antenna replaced to correct radio reception issue. Mildew order still present when turning on More

by CO535875
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim - Loaner Car; Danette- Service; Courtney - Service
June 11, 2019

Always a great experience! Everyone at crown always treats me as if I’m the most important customer they have. They never fail to provide the best customer service. More

by SCOOTER128C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Leaumont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette, Courtney Johnson
June 07, 2019

Consistent Quality and Trustworthy Service I always have confidence that my truck will be serviced properly and I will be treated fairly at Crown. I've never had my truck serviced anywhere else More

by MBONCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Dauzat
May 29, 2019

Fast service the only problem is the service provider doesn't check to see if u have a warranty. If I didn't mention the warranty I would've paid out of pocket. Th More

by MSMICHELLE504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Montgomery
May 28, 2019

Love this dealership! Kirk and his team are absolutely the best! This is my 4th Sierra I've purchased from them and I wouldn't go anywhere else. More

by VDASSING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2019

Service All my needs were met in s professional manner. I appreciate that I was able to be worked in to having my vehicle serviced. All of the people I had co More

by JOCHUCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service.
May 23, 2019

Pleasant experience. Greeted with a smile when I pull up in service. Showed me to the waiting area. I live in Laplace and come here for the service on my Terrain. More

by DICKDEB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service advisor, Patrick Olivier. Always a pleasant experience.
May 16, 2019

I won’t be back The service with my car was fine. Dealing with the service manager, Courtney, was a hassle. Upon dropping my car off, I was in the waiting room. Cou More

by NEKAMCELVEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Johnson
May 16, 2019

30,000 mile service and bluetooth problem I came in for my 30,000 mile check and a problem with my bluetooth connecting with Enclave. Three different employees tried to help with the bluetoot More

by VALERIEROGERS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Anthony, and Mr. Chris, Phil Ponder
May 15, 2019

Awesome Made appointment.Took the car soon as I checked in. Complete service in a hour. Very friendly service, very honest and helpfull. Thank You, Word, Word More

by CAREY1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katlyn Dauzat, highly recommend for service rep
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