Crown Buick GMC - Service Center

Problems not completely corrected. Stains on interior roof from prior service not cleans. Antenna replaced to correct radio reception issue. Mildew order still present when turning on Stains on interior roof from prior service not cleans. Antenna replaced to correct radio reception issue. Mildew order still present when turning on a/c system, even though they cleaned and deodorized. Followed recommendations to turn off a/c when car not in use, but order persists. More

Always a great experience! Everyone at crown always treats me as if I’m the most important customer they have. They never fail to provide the best customer service. Everyone at crown always treats me as if I’m the most important customer they have. They never fail to provide the best customer service. More

Consistent Quality and Trustworthy Service I always have confidence that my truck will be serviced properly and I will be treated fairly at Crown. I've never had my truck serviced anywhere else I always have confidence that my truck will be serviced properly and I will be treated fairly at Crown. I've never had my truck serviced anywhere else because I've never had a bad experience here. More

Fast service the only problem is the service provider doesn't check to see if u have a warranty. If I didn't mention the warranty I would've paid out of pocket. Th the only problem is the service provider doesn't check to see if u have a warranty. If I didn't mention the warranty I would've paid out of pocket. They need to follow up on warranties More

Love this dealership! Kirk and his team are absolutely the best! This is my 4th Sierra I've purchased from them and I wouldn't go anywhere else. Kirk and his team are absolutely the best! This is my 4th Sierra I've purchased from them and I wouldn't go anywhere else. More

Service All my needs were met in s professional manner. I appreciate that I was able to be worked in to having my vehicle serviced. All of the people I had co All my needs were met in s professional manner. I appreciate that I was able to be worked in to having my vehicle serviced. All of the people I had contact with were very courteous. I More

Pleasant experience. Greeted with a smile when I pull up in service. Showed me to the waiting area. I live in Laplace and come here for the service on my Terrain. Greeted with a smile when I pull up in service. Showed me to the waiting area. I live in Laplace and come here for the service on my Terrain. More

I won’t be back The service with my car was fine. Dealing with the service manager, Courtney, was a hassle. Upon dropping my car off, I was in the waiting room. Cou The service with my car was fine. Dealing with the service manager, Courtney, was a hassle. Upon dropping my car off, I was in the waiting room. Courtney walked in stating to a gentleman she’ll be getting him a loaner car soon. Mind you, I asked for a loaner car, and she stated she did not have one. I need to take the shuttle home. My car had to stay overnight due to shuttle not being available when my car was finished. I had to call the service center multiple times & spoke with Courtney 3 or 4 times before she decided to send someone to pick me up 3.5 hours later. The guy who picked me up stated he’d been there since 7:30 but no one told him to pick me up until 11. It was annoying and quite inconvenient as I had to be to work. Once I get my car home, I realize the piece to pop my hood was missing. I called the service center and spoke with Courtney again who at this point had an attitude and tried to make it seem as if I was inconveniencing her about an issue that happened due to the work they provided. I will never be back due to her actions. Word of mouth is real & I will definitely spread the word. More

30,000 mile service and bluetooth problem I came in for my 30,000 mile check and a problem with my bluetooth connecting with Enclave. Three different employees tried to help with the bluetoot I came in for my 30,000 mile check and a problem with my bluetooth connecting with Enclave. Three different employees tried to help with the bluetooth problem. Mr. Anthony and Mr Phil in sales and Mr Chris in service. They spent time pairing and testing my bluetooth in my phone and the car. I really appreciate the time and effort they took. The service was excellent and I was called as soon as it was ready. More

Awesome Made appointment.Took the car soon as I checked in. Complete service in a hour. Very friendly service, very honest and helpfull. Thank You, Word, Word Made appointment.Took the car soon as I checked in. Complete service in a hour. Very friendly service, very honest and helpfull. Thank You, Word, Word More