Crown Buick GMC - Service Center

Right folks in the right places…process is professional…workmanship is great…making the plans and execute those plans…good job! professional…workmanship is great…making the plans and execute those plans…good job! More

The service staff is always friendly and knowledgeable. They are helpful when discussing the problems you are having and the solution They are helpful when discussing the problems you are having and the solution More

Very pleasant and vehicle was ready sooner than estimated. Service Representative was helpful. Thank you estimated. Service Representative was helpful. Thank you More

The manager helped out a lot, the service provided was good and in a timely manner because of the managers input. My only issue was with the service technician who name was Dwain, has been rude every time good and in a timely manner because of the managers input. My only issue was with the service technician who name was Dwain, has been rude every time im at this particular dealership. He has zero customer support skills and need another role with you alls company. In comparison to other companies the price at crown buick was three hundred dollars more than the highest price that was researched for the work performed. More

Service was ok, I had to call and get follow up updates of when my truck would be ready. Customer waiting area should offer complementary refreshments. of when my truck would be ready. Customer waiting area should offer complementary refreshments. More

I already sent in a review a few weeks ago Why the duplication of this? duplication of this? More

Professional and efficient Crown service Team made sure I was well take of. Thanks for your service was well take of. Thanks for your service More

The service team always does a great job / I booked my appt on the GMC app - they were ready for me and serviced my truck in a reasonable time and fair price. Waiting area is very nice and service great c appt on the GMC app - they were ready for me and serviced my truck in a reasonable time and fair price. Waiting area is very nice and service great complimentary coffee. Keep up the good work! More

Service Department was courteous and respectful They handled my service needs in a prompt manner. handled my service needs in a prompt manner. More

Donald Hartman (Duck), and I have been friends for many years. When I needed a new truck it was a no brained…I called Duck! Boy, I’m glad I did. I bought a new truck at the worst time possible. No many years. When I needed a new truck it was a no brained…I called Duck! Boy, I’m glad I did. I bought a new truck at the worst time possible. No one had new vehicles at that time, in September, last year, but Duck found a way to help me. I was leasing a Lexus GX 460 at that time and I had wrecked the back pretty bad. I just new I was stuck. While we were evacuated from hurricane Ida last year I bought a camper hoping to bring it back home, but the Lexus was not a good towing vehicle. I tried shopping new trucks in Houston, but no one was willing to help me with a decent deal. We towed the camper home slowly, and when I finally got home I called Duck. He told me to bring it in, and he would see what he could do. The next day I went and saw Duck, and after telling me I’m looking for a new truck at the worst time possible…there were only a few trucks available. This was September of 2021, and no one had vehicles. Still, he was able to help! He got me out of my wrecked lease without me taking a beating, and then found me the perfect GMC truck at the worst possible time. I couldn’t believe the deal I got with Duck’s help!! I highly recommend anyone looking for a great deal on a new vehicle to call Donald Hartman (Duck). Especially if you have complicated issues!! Thanks Duck, Kenny Trahan More