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Crown Buick GMC - Service Center

Metairie, LA

4.6
892 Reviews

892 Reviews of Crown Buick GMC - Service Center

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October 15, 2022

Right folks in the right places…process is professional…workmanship is great…making the plans and execute those plans…good job! More

by MIKEVIATOR711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

The service staff is always friendly and knowledgeable. They are helpful when discussing the problems you are having and the solution More

by THEAADAMS626
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Very pleasant and vehicle was ready sooner than estimated. Service Representative was helpful. Thank you More

by RMELANCON4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

The manager helped out a lot, the service provided was good and in a timely manner because of the managers input. My only issue was with the service technician who name was Dwain, has been rude every time More

by MRHENDERSON03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Never meet Kwanza, eye only dealt with Dwain
October 12, 2022

Service was ok, I had to call and get follow up updates of when my truck would be ready. Customer waiting area should offer complementary refreshments. More

by mdfrancescon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't see them listed
October 08, 2022

I already sent in a review a few weeks ago Why the duplication of this? More

by LLEBOUTILLIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2022

Professional and efficient Crown service Team made sure I was well take of. Thanks for your service More

by MACKSLAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2022

The service team always does a great job / I booked my appt on the GMC app - they were ready for me and serviced my truck in a reasonable time and fair price. Waiting area is very nice and service great c More

by larrywolford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne
October 05, 2022

Service Department was courteous and respectful They handled my service needs in a prompt manner. More

by SGENOVESE51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2022

Donald Hartman (Duck), and I have been friends for many years. When I needed a new truck it was a no brained…I called Duck! Boy, I’m glad I did. I bought a new truck at the worst time possible. No More

by kentra812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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