Crown Buick GMC - Service Center

Went in for an oil change and it took 2 hours. The service department is extremely slow and there is very little communication. If you don't go check, nobody will update you. The service department is extremely slow and there is very little communication. If you don't go check, nobody will update you. More

Service department employees are very courteous and knowledgeable. Always had good service at Crown GMC. knowledgeable. Always had good service at Crown GMC. More

They installed the parking assist chips that were delayed during manufacturing. Works very good now. during manufacturing. Works very good now. More

The service that I received and help that I received from Joe Slipher was fabulous. He went above and beyond what any sales person or anybody in the car division has ever done for myself as well as my husban Joe Slipher was fabulous. He went above and beyond what any sales person or anybody in the car division has ever done for myself as well as my husband. More

Everything went well and I was pleased with the service. I have always had good service at Crown Buick. I have always had good service at Crown Buick. More

Service was fast. Customer service representative was courteous. Receipt was given along with additional work that was needed that I wasn’t aware of Customer service representative was courteous. Receipt was given along with additional work that was needed that I wasn’t aware of More

Great Customer service very friendly an make sure your well taking care off very fast well taking care off very fast More

On 6/6 I hit a landscape timber on I-610 right after the car in front of me went over it. No time to do anything other than run over it too but it was bouncing at that point. I had frozen food from grocer car in front of me went over it. No time to do anything other than run over it too but it was bouncing at that point. I had frozen food from grocery so I went the rest of the 4 miles home to find significant damage. Called State Farm, asked them to tow to you for repairs. I was having surgery on 6/8. You got my car late on 6/6 or early 6/7. The only communication I have is the bill pay notice from Crown and this email for a survey. On Monday 6/12, I tried to find my car at Crown. Body Shop said not here, it’s in Service. So I left a message in Service with my information and my phone numbers for a return call to learn about my car. NO RETURN CALL WAS RECEIVED. On Tuesday 6/13, I got an email from KDauzat that thanked me for my payment. On Wednesday 6/14, I emailed KDauzat to request info on the service planned for my damaged car. It’s Thursday 6/15 and I’m still waiting. More

Always friendly, courteous and helpful. A pleasure going in to buy a new vehicle or just for service.' A pleasure going in to buy a new vehicle or just for service.' More

I think they failed to give me the discount that was sent to me by Buick to me by Buick More