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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,059 Reviews

1,059 Reviews of Crown Buick GMC - Service Center

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July 15, 2023

Even though I’m happy with the service but I’m disappointed that my new truck that i bought six months ago already having engine problems so I had to bring it and go without my truck for a whole More

by HEESNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Crown Buick GMC responded

We apologize for the negative experience you had with your new truck. Your feedback is important to us, and we're sorry for any inconvenience caused. We would like the opportunity to make things right. Please contact me at jennas@crownbuickgmc.com so we can address your concerns directly. Thank you for bringing this to our attention. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 15, 2023

Fair, efficient, friendly, professional, consistent, reliable, reasonable, timely, accommodating, informative, knowledgeable, helpful, dependable, service minded. More

by SHANNONWSANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jul 18, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 14, 2023

Crown Buick Service Center is an efficiently run service center that processes the customer as quickly as possible. Danette Pizzolato is knowledgeable and answers my questions/concerns. It's a pleasure to More

by JSNAOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 14, 2023

Awesome service, service writers were on point. Short turnaround. Last minute scheduling was accommodated. Will definitely be back. More

by jeremym96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rehage, Katelyn Dauzat
Jul 14, 2023 -

Crown Buick GMC responded

Thank you for your positive review of our Service Department, Jeremy! We hope to see you again in the future Best, Jenna Sellstrom BDC / Internet Manager Crown Buick GMC Metairie

July 13, 2023

They are very busy but work really quickly. They are very helpful. I would recommend them to other people More

by RWHITE0818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Crown Buick GMC responded

Thank you for your review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 13, 2023

Service Dept. is very busy, but they do work to get the appointment time that suits you the best. It would be more helpful if there would be more service vehicles More

by MANDYLOPINTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jul 13, 2023 -

Crown Buick GMC responded

Thank you for your review of our dealership! We greatly appreciate your kind words and are happy that you had a positive experience with us. It was a pleasure serving you, and we hope to see you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 12, 2023

Always a pleasure to deal with. My tires were rotated quickly. The service adviser called as soon as my car was ready. More

by WGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 11, 2023

Great service department with good mechanics who know what they are doing. No complaints or regrets More

by WGAUDET1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best regards, Jenna BDC Manager Crown Buick GMC

July 10, 2023

The sales rep Brandi went over and beyond to help my husband get the help he needed to resolve the issue with our vehicle. The guys in the maintenance department were very knowledgeable of what was wro More

by debbielee4273@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy in sales.
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 10, 2023

Very kind and professional place to buy a car. I would highly recommend to friends and family More

by heather985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Verheide
Jul 11, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience. We're delighted to hear that you had a great time with us. We value your business and look forward to assisting you again in the future. Best regards, Jenna BDC Manager Crown Buick GMC

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