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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,059 Reviews

1,059 Reviews of Crown Buick GMC - Service Center

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July 25, 2023

I have always brought my car there and have always got excellent service everyone is nice More

by PARKER5886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 24, 2023

I made an appointment and they performed the services accordingly. Waited for the service at the dealership, they are very busy. More

by MARKGALJOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and appreciate your patience with us during this demanding time! We look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 23, 2023

Very professional. Kaitlin handles all my needs. This visit, while the circumstances weren't the best, C B made a possibly bad situation one that was acceptable. I w More

by ROBERT@LINIADO.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
July 23, 2023

Fast & easy service. Always taken care of & good service. Only been twice so far but job well done. More

by BUZZBEAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Al Chen
July 22, 2023

Professional, polite, expedient service. My car was returned to me quickly and the courtesy pick up and drop off are most appreciated. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate, Chris, Louis
July 22, 2023

Best service in New Orleans I have ever had from a dealership in years…thanks to everyone from Crown GMC More

by ESTAPGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Brett and Larry from body shop.
July 21, 2023

Quick service, left windshield cover on the windshield. had to wait 3 weeks for service when schedukled. More

by CKORNDORFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Always very helpful and polite. Also, it’s very close to our home so it’s very convenient More

by DEBRIVOLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Everything went smoothly and the staff was efficient and friendly. Truly an enjoyable experience. Thanks. More

by EILEENCOLLIGNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
3.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

I had an appt. A guy helped me and about 45 minutes later I was still sitting watching my car not being moved. I then asked what is going on and I was told oh the More

by SHELLYD2980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Crown Buick GMC responded

We're sorry to hear about your disappointment with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to make things right. Please reach out to me at jennas@crownbuickgmc.com and we'll work towards a resolution. Thank you for your understanding. Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

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