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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,059 Reviews
Call Service Center (504) 302-8970

1,059 Reviews of Crown Buick GMC - Service Center

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September 07, 2023

I love this dealership! Kaitlin Dauzat went above and beyond to get my car fixed! More

by JENNSERIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Dauzat
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Oct 05, 2023 -

Crown Buick GMC responded

Hello! We're thrilled to hear about your positive experience at our dealership! It's fantastic that Kaitlin Dauzat went above and beyond to ensure your car was fixed to your satisfaction. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 03, 2023

I brought my new car in for it's first oil change and as usual I didn't have any problems. I was in and out in about an hour. They changed the oil, rotated the tires and checked all the fluid levels on the More

by DARRELL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy, (Tech)Chad Fredrick
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Sep 12, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 03, 2023

As always, I am greeted with courteous, friendly service reps and the job is always done correctly. I’ve never had to return my car for something that was not done properly. More

by MLOCKHART313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

Hello! We're pleased to hear that you consistently receive courteous and friendly service from us, and that your car is always serviced correctly. Your satisfaction and trust mean a lot to us. If you ever have any further comments or need assistance, feel free to reach out. [JennaS@crownbuickgmc.com] Thank you for your continued business, and we look forward to serving you again! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

September 02, 2023

Great customer service! ! From the moment you walk up! Excellent service! Would recommend to everyone! More

by DTAYLOR115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Krysten
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Sep 12, 2023 -

Crown Buick GMC responded

Thank you for your positive review, we appreciate your business and hope to see you again in the future! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 02, 2023

Got my truck fixed up. Thank you Kyle. Just sad that the headers went out as I understand this is a regular occurrence. More

by MROBICHEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Sep 12, 2023 -

Crown Buick GMC responded

We appreciate your ongoing support and valued business. It's wonderful to know we were able to provide the best service. We'll be sure to share your kind words. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

September 02, 2023

Easy to make an appointment. Honest and knowledgeable technicians. Finished their work on time. Clean. More

by BBHARDIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 12, 2023 -

Crown Buick GMC responded

Thank you for sharing your experience with us! We truly appreciate your business and eagerly anticipate the opportunity to assist you again in the future. Please feel free to give us a call @ 504-262-0784 for your next service appointment, as we are committed to providing you with the best experience. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 31, 2023

Crown sales and service have always impressed me as I have been a customer for my last 5 vehicles…folks that know their jobs and get it right every time….impressive! More

by MIKEVIATOR711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2023 -

Crown Buick GMC responded

We are truly grateful for your positive review of our dealership! Thank you for taking the time to share your experience with Duck. We value your business and look forward to assisting you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 31, 2023

This is the second time using Crown GMC for repairs. Both times I was very satisfied with the quality of work. More

by ALLMINE4LIFE2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Crown Buick GMC responded

We're glad to hear that you've had positive experiences with Crown GMC for your repairs. It's fantastic that you were very satisfied with the quality of work both times. If you ever need further assistance or have any questions, please don't hesitate to reach out. We appreciate your continued trust in us. Safe travels! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

August 28, 2023

Crown Buick GMC recall work done, plus added oil change,windshield wipers and engine filter changed. Wished they would have washed it. I have one black oil spot on inside of Enclave. I know I should More

by DMCWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Crown Buick GMC responded

We appreciate you taking the time to share your positive experience with our services! Regrettably, at the moment, we do not provide washes and detailing services on-site. However, we have aspirations to introduce these services to our repertoire in the future. We eagerly await the opportunity to serve you again for your upcoming service requirements. Thank you once more for your feedback and patronage! Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

August 27, 2023

I thought Chris Mack went above and beyond normal customer service requirements. I was very impressed with his attentiveness and care. More

by kkueck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mack
Report | Print
Aug 31, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We truly appreciate your feedback and are delighted to hear that you were satisfied with our service. Your satisfaction is our priority, and we look forward to serving you again in the future. Warm regards, Jenna Sellstrom BDC/Internet Director Crown Buick GMC

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