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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,059 Reviews

1,059 Reviews of Crown Buick GMC - Service Center

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February 02, 2024

Very professional. Excellent workmanship. Delivered when promised. Good communications. Easy to deal with and an overall pleasure. More

by dmcshan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2024

My appointment was a quick and easy drop off. Very friendly staff and fast service. More

by melcock582
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

Dwain & Robin were great! Professional and prompt service. This is where I bought my car and will continue to use this service dept. More

by REBECCASSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain Lefebre
February 01, 2024

Work was completed satisfactorily but the time frame was less than desirable. I brought car in on a Tuesday and did no t get it back until following Monday. More

by STSC05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
February 01, 2024

Service personnel was very polite and professional upon arrival for my appointment. My vehicle was taken right away for service and completed within the estimated time frame. I am very pleased with the ser More

by Carltrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2024

work performed correctly and in a timely matter. waiting area clean and well stocked. service rep courteous and well informed. More

by KLG238MLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kyle kennedy
January 28, 2024

The dealership was easy to deal with and responsive over phone and in person. Estimated the cost upfront. More

by llebou13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2024

Excellent service done timely and perfectly. Employees were friendly a knowledgeable and took care of all my needs. More

by MANDREWSDAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Chen
January 26, 2024

The retro fit parts that should have been available for my service had been used on someone else vehicle. I was told I would have to wait until the parts could be special ordered again. After some through More

by DTRAMPASH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

work done in a timely manner. waiting area clean and well stocked. service tech keeps customer informed about progress. More

by KLG238MLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kyle
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