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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,059 Reviews
Call Service Center (504) 302-8970

1,059 Reviews of Crown Buick GMC - Service Center

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February 09, 2024

Awesome service department. Kaitlin Duzat was so helpful & kind. She kept me updated on the progress of my car More

by SMANNINO1201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaolin Duzat
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February 09, 2024

Best Service Department I have dealt with in the New Orleans area. Management must be doing something right! More

by JWRAPLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2024

The service was fast and efficient and the service rep kept us informed every step of the way More

by DIMIWALKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
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February 05, 2024

Service was done quickly and efficiently and was explained to me prior to it being done. More

by JCrisp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
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February 04, 2024

Everyone was very helpful and explained to me about the loaner car and it was very fast service. My car was ready next day. More

by SHERI23JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Loan car guy . He was very helpful ‘, polite and professional
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February 03, 2024

Service was done quickly ! ! Very happy with their service! Would definitely recommend them to others More

by BMAS1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 03, 2024

Very knowledgeable and helpful from the sales department to the service department easy to set appointments. More

by CCC007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 03, 2024

Dependable, courteous. I am satisfied with my repair, it was done while I waited. Always great work. More

by MARY.STEVEOLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvette, Kyle Kennedy
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February 02, 2024

The dealership is quick and convenient, all the staff are always very kind and helpful. More

by ARIELMARIE44
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
February 02, 2024

They didn't fix my issue - twoing my 15k lb trailer with the brakes oing out periodically because of the GMC trailer brake controller is unacceptable. More

by MESOILEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dwayne
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Feb 14, 2024 -

Crown Buick GMC responded

Hi there, we apologize for this safety concern. Please contact us directly so we can promptly address the issue with your trailer brake controller. JennaS@crownbuickgmc.com. Thank you! Warm regards, Jenna Sellstrom BDC Sales/Internet Director Crown Buick GMC

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