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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,059 Reviews

1,059 Reviews of Crown Buick GMC - Service Center

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February 25, 2024

Kaitlin and Sandy were very helpful in assisting me with my automotive issues. They were professional and courteous. More

by DMACK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy Cox
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Dauzat-Service
February 24, 2024

Over all my experience has been perfect from the time I brought my vehicle in for service. I was told it would take about 1.5 hour and I was able to make myself comfortable in their nice waiting room. All More

by ctlambert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Kennedy
February 23, 2024

Robin is wonderful to work with! I would recommend this place to everyone - Also love the coffee in the waiting room! More

by DAWNMENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2024

They were very upfront with a realistic timeline for rerepairs. I appreciate them checking on part availability before dropping off my vehicle for recall work. More

by TAZZMAN914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn dauzat
February 18, 2024

Timely, efficient and effective service. My service rep immediately made the connection that I would have transportation upon leaving my car for service, and it was a very smooth transition More

by NAILSBYWENDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2024

Every aspect of service was handled professionally and on time. I highly recommend Crown Buick GMC. More

by RDAVIET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Great customer service. Was very professional. Know the Vehicle well and gave great advice. Job well done More

by SQUEAKY72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

Never had any problems with the service department. Good service. Staff were always courteous and helpful. More

by LYNNL523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
February 16, 2024

I can’t wrong email this is for my son. I don’t know how y’all get my email he does even know my email More

by DONNADS68
Recommend Dealer
No
Employees Worked With
Amy LeBlanc
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2024

Well they got me into the service center in a timely manner and I appreciate that so I am satisfied with the service I received. Thank you More

by JOINDELL814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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