Back

Crown Buick GMC - Service Center

Metairie, LA

4.5
1,059 Reviews

1,059 Reviews of Crown Buick GMC - Service Center

Sort by
March 03, 2024

I had a 9:30am service appointment to have my oil changed, tires rotated and fluid levels checked on my vehicle. Everyone in the Service Department and the Dealership area are always so cordial while More

by DARRELL9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor Kyle Kennedy & Tech Skyler Barnett
March 02, 2024

I ilke and would recommend crown buick gmc. But, my recent sierra issues have me very disappointed in gmc. Purchased truck 16 months ago. Due to battery drains, I'm on my 4th battery and 3rd ta More

by Cindy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Dauzat
March 01, 2024

Prompt attention with an appointment, courteous and good communication. Comfortable waiting room. A little pricey for oil change but I know my car is being taken care of. More

by METRYHONEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
February 29, 2024

I had a great experience at my last service appointment. The tire was inspected and replaced in an hour. I have the tire & wheel plan. More

by SARAH.WAGGENSPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
February 29, 2024

Always pleasant and accommodating. Figured out the issue and got it repaired as well as provided loaner More

by YTTAPM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don "Duck" Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

I arrived there at 8:15 am for a towing package install. When I asked for an estimated time for completion, I was told “by the end of the day”. No ride was offered to anywhere, so I could pass some time. More

by dane.clement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know anybody’s name.
February 26, 2024

They are always courteous, generous, helpful, and very knowledgeable. Every time we go there for service we are treated with kit gloves anything we ask they give us an answer for or a solution. Great cust More

by DRAGO_JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy LeBlanc
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2024

Great job being thorough and working with our timeline. The vehicle is running like new. More

by MARKEINMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2024

I was surprised by the quick turnaround. I had a check engine light, they said it might be 3-5 days to fix it. Well they had it done the next day. They did say that the issue was one of the More

by RKMARSH3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who in service
February 25, 2024

Have always been satisfied with the service. On my last visit i had the cabin filter changed. While I know the filter is accessed through the glove compartment, I did not expect the contents of t More

by TLG1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Kennedy
...
44
...