Crown Buick GMC - Service Center

check engine light on I would have given you 5 star rating but when i called to bring my car in I was told to be there for 8:30 and I was. I left the dealership for awhile I would have given you 5 star rating but when i called to bring my car in I was told to be there for 8:30 and I was. I left the dealership for awhile when i called 2 hours later the car had not even been looked at. At other dealerships when i was told a time to bring my car in that was an appointment. I made it clear that I had traveled 2 hours to get there and needed my car fixed or I needed to know if I had to leave it. As soon as I explained this again which I had already told the person that i dropped it off to in the morning that and I had said it to the person when I made the appointment, once the communication issue was resolved my car was fixed within an hour. More

Check engine light issue They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely man They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely manner. More

Checked everything at no charge! Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very long. They checked everything and no charge for anything. More

Great Experience My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very b My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very busy and the team handled everyone with attention and respect. More

Service Department I was semi pleased with the service completed to my vehicle on my most recent visit to GMC, however I am still awaiting a phone call concerning an iss I was semi pleased with the service completed to my vehicle on my most recent visit to GMC, however I am still awaiting a phone call concerning an issue since October of 2018, which has not been resolved. I informed the Service Dept the issue is still open and they promised to give me a call, which I have yet to receive since I left there two weeks ago. More

I went to Crown GMC to get my Acadia serviced and ended up purchasing a truck for my husband. I always received prompt, courteous attention whenever I go to Crown. The service reps and the sales staff ar up purchasing a truck for my husband. I always received prompt, courteous attention whenever I go to Crown. The service reps and the sales staff are very knowledgeable about their products. I will most definitely be a repeat customer and have already told everyone I know about my positive experience with Crown. More