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Crown Buick GMC - Service Center

Metairie, LA

4.5
1,109 Reviews

1,109 Reviews of Crown Buick GMC - Service Center

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December 02, 2022

Service reps were polite and delivered ahead of promised date when left for oil change service and warranty repairs More

by breauxair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pizzolato
December 01, 2022

Very good service writers with good overall knowledge of what may need to be done and how long it will probably take - things were done as promised More

by eddy10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dauzat
December 01, 2022

The only reason I wouldn't recommend this dealership is because once I purchased a vehicle from here, I attempted to call back to get some additional paperwork due to me purchasing the car out of state, an More

by emorris3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

They always provide professional service, timely evaluation of problem and repairs, I do think the pricing for repair are little high but the outcome of their work is good. More

by MACKSLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight
November 27, 2022

Using Crown Buick for all my car needs is very easy and enjoyable. Thank you for great service. More

by SPMURFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Iwanicki
November 24, 2022

Chris Mack was our service rep. He was professional and serviced the car in rapid fashion. More

by bmdvm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris mack
November 19, 2022

Came in for a simple oil and filter change. Service advisor quoted the price when I arrived. It’s always important that customers know the cost prior to any work being done. That was appreciate More

by KDULF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

Easy to schedule an appt online or through the onstar app. Efficient drop off. Friendly staff. More

by chinashley1247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Iwanicki
November 18, 2022

Overall excellent customer service with a special thanks to Robin, Dwain and Caitlain and the service crew. More

by ADRIANEBURGESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwain, Caitlin and other reps. , Katelyn Schilling
November 17, 2022

Everyone is nice and helpful but sent my vehicle because service seatbelt system light comes on and off, and they said the light wasn’t on so I’m not sure what to do because the service light comes on every More

by LAURASCHEHR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Iwanicki
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