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Crown Buick GMC - Service Center

St. Petersburg, FL

4.8
1,604 Reviews

1,604 Reviews of Crown Buick GMC - Service Center

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June 28, 2022

Always a great experience with Crown. John Grundon is wonderful to work with. He’s professional and listens. More

by pjfulford9318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2022 -

Crown Buick GMC responded

We are happy to hear that John consistently takes great care of you! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! Please do not hesitate to give us a call if there is ever anything more that John and the team may help you with!

June 27, 2022

John Grundon and the entire Service Dept. have always done a Great Job servicing my trucks. More

by eatomatoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are delighted that John and the team consistently take great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

June 24, 2022

Jacquel Waller gave me excellent service. Very professional young man! Will deal with him every time! More

by Brosey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel waller
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Jun 24, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that Jacquel provided you with top-notch service throughout your visit. He will be honored to hear of your kind words and to know how confident you are in his efforts. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

June 23, 2022

Jacquel Waller was very helpful and informative, he made sure i understood what the problem was and said gat i needed to do to ensure it got fixed . More

by teaman87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller
Report | Print
Jun 23, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that Jacquel took great care of you. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

June 23, 2022

This dealership is exceptional I have always been treated with professionalism. The service writers are knowledgeable and trained well. More

by Louie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2022 -

Crown Buick GMC responded

Louie, Thank you so much for your positive review! We are happy to hear that our team consistently provides you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

June 22, 2022

First time visit. Thanks to John Grundon I’ll be back! Listens to the customer and follows through. More

by Marc Thompson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 22, 2022 -

Crown Buick GMC responded

Marc, Thank you so much for your positive review! We are happy to hear that John provided you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you with our best care in your visits to come!

June 22, 2022

Excellent service. Has my Denali fixed under warranty in under 24 hours. Jacquel arranged for me to purchase an extended warranty just in time (w 35,987 miles). Jaqu More

by DrJarstad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaquel Waller
Report | Print
Jun 23, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! Providing quality and efficient service is so important to us, and we are pleased that Jacquel's efforts met your satisfaction It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

June 17, 2022

Service was great, I came during lunch, and mr jon grundon was able help,thanks. More

by Mybigcarl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that John could provide you with top-notch service throughout your visit. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

June 16, 2022

Tammy Wagner came in on her day off to get us a deal we couldn’t refuse. She went above our expectations to get us a new vehicle. We were there for an oil change and asked her about buying vs leasing as ou More

by Ozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Saltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
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Jun 16, 2022 -

Crown Buick GMC responded

Ozzie, Thank you so much for your positive review! We are so glad that Tammy took great care of you and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

June 15, 2022

The person I had my appt with was sick that day but Neil jumped right in and assist me. I appreciated that! More

by Gerirodriguez2424
Recommend Dealer
Yes
Employees Worked With
Neal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that Neal took great care of you! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if we may ever be of further service to you in the future.

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