Crown Buick GMC - Service Center

Wow, I almost never write a review, good or bad. However Howard Wilson, one of the service writers was by far the best I have experienced! He was courteous, knowledgeable, and projected a sincere i However Howard Wilson, one of the service writers was by far the best I have experienced! He was courteous, knowledgeable, and projected a sincere interest in customer service. What he didn't know, he was able to research and get back to me. Five stars to him and the dealership that hired him. More

Jacquel Waller was friendly, knowledgeable and considerate of my time. O will definitely ask for his help in the future! considerate of my time. O will definitely ask for his help in the future! More

Had a transmission issue and immediately called John Grundon. He got me in right away and was able to provide a loaner car for my situation. He gave me status updates throughout the week on the progress Grundon. He got me in right away and was able to provide a loaner car for my situation. He gave me status updates throughout the week on the progress of the work. Couldn't have asked for a smoother experience. I will be back for future maintenance. More

Excellent service and accommodating to my hectic schedule. My AC issue was quickly resolved in spite of supply chain issues. schedule. My AC issue was quickly resolved in spite of supply chain issues. More

Excellent customer service! ! Jacquel Waller & Chris (mechanic) took excellent care of me & my Denali XL!! Always happy bringing my truck here for service. Thank you!! ! Jacquel Waller & Chris (mechanic) took excellent care of me & my Denali XL!! Always happy bringing my truck here for service. Thank you!! More

Very thorough assessment of the problem and they properly addressed it. Got my truck back better. I appreciate their work addressed it. Got my truck back better. I appreciate their work More

My service advisor for this trip into the service department was Neal Thompson. Neal explained everything and worked very hard with the warranty company to cover part of services that were fixed. Nea department was Neal Thompson. Neal explained everything and worked very hard with the warranty company to cover part of services that were fixed. Neal kept me informed and was very courteous at all times.I would highly recommend Neal at Crown Buick Service department. More

John Grundon is always available to help with any concerns I have. Returns calls in timely manner and has always been a pleasure working with since bringing my truck to him almost three years ago. concerns I have. Returns calls in timely manner and has always been a pleasure working with since bringing my truck to him almost three years ago. More

I was very pleased with the service I received at Crown Buick GMC. My Service Advisor was John Grundon. He was very accommodating. I was very late as a result of circumstances beyond my control, but I was Buick GMC. My Service Advisor was John Grundon. He was very accommodating. I was very late as a result of circumstances beyond my control, but I was still able to keep my service appointment. I had basic service, oil change & tire rotation, and was in and out in about an hour. John was friendly, knowledgeable, and again, accommodating. This is the type of service that keeps people coming back. Thanks for a great first experience with your dealership. I look forward to similar future service experiences with you. More