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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,604 Reviews

1,604 Reviews of Crown Buick GMC - Service Center

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September 16, 2022

Jacquel Waller was my service advisor due to my original advisor John being busy with other customers when I arrived at crown Buick and he was great! He was Very helpful and made the process of getting my c More

by mz.bmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquel Waller
Sep 16, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are so glad that Jacquel took great care of you and made your experience with us as seamless as possible. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 15, 2022

Howard Wilson is one of the best Service Writers I have had the experience working with. Kept me informed constantly every step of the way during the repair to my AC. WIll definitely be going back to see h More

by Benson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wilson
Sep 16, 2022 -

Crown Buick GMC responded

Thank you for sharing the positive experience you had with Howard! We are happy to hear that Howard provided you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

September 09, 2022

Howard Wilson did a great job. I brought my truck in for a oil change and HUD issue. His communication was spot on. Thank you. More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wilsom
Sep 09, 2022 -

Crown Buick GMC responded

Dee, Thank you for your 5-star rating! We are so glad that Howard took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 08, 2022

Jacquel Waller and the Service Team were excellent. Listened carefully and responded thoughtfully to my requirements. Gave a clear description of the completed work. Also was helpful in in providing in More

by wjwalker1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaquel Waller
Sep 08, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that Jacquel's and the team could provide you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 07, 2022

Jacquel Waller and the Service Team at Crown Buick/GMC were excellent. I had an appointment scheduled for Wednesday morning, so originally my plan was to drop my car off Tues. night for the early Weds. ap More

by ToddC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doris Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquel Waller, Greg Berry, Dorothea Pack
Sep 08, 2022 -

Crown Buick GMC responded

Todd, Thank you so much for your excellent review! We are so glad that Jacquel could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

September 07, 2022

John Groudon always takes care of everything I need in a timely manner. Everything is always just the way it should be. More

by deadmanwalken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
Sep 08, 2022 -

Crown Buick GMC responded

Thank you for leaving John this 5-star review! We are so glad that John consistently provides you with top-notch service! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

September 06, 2022

Howard and the rest of the Crown Buick GMC service team were amazing! Super fast, knowledgeable, and friendly! More

by hannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard, Jay , Greg Berry
Sep 06, 2022 -

Crown Buick GMC responded

Hannah, Thank you so much for your wonderful review! We are delighted that Howard and the team could provide you with top-notch service. It is our pleasure to assist you in any way possible. Safe travels!

September 01, 2022

Always take really good care of me and my car. Busy but usually fast and friendly service More

by Cturner0210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that our team could consistently provides you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

August 31, 2022

Excellent Service Advisor Kim Stuckey. Kim's high sense of urgency got my car in quickly and the problem repaired. More

by moore_joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Stuckey
Sep 01, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are so glad that Kimberly could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 26, 2022

Howard Wilson took the time to listen to my concerns and address them. Howard is the best part of this dealership by far! More

by Kristine22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wilson
Aug 26, 2022 -

Crown Buick GMC responded

Kristine, Thank you so much for your positive review! We are so glad that he took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns

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