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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,604 Reviews

1,604 Reviews of Crown Buick GMC - Service Center

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October 04, 2022

Jacquel Waller is very pleasant and helpful. Always a pleasure visiting Buick. However, Wasn’t happy about paying $60 for a free battery install though. The old battery was only 18 months old. I More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller
September 30, 2022

Fantastic service. I highly recommend this GMC dealership. Honest people. I’ve taken my new car in for routine service (and to fix something I broke). More

by jschriver23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly stuckey 5stars, Greg Berry
Oct 03, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review and recommendation! We are so glad that our team could consistently provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 28, 2022

The staff there is always great. .thank you Neil and Jeff for all your help. More

by jminutolo@tampabay.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Steinmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are happy to hear that our team could consistently provide you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

September 27, 2022

Howard Wilson , my service guy, was very plesant to work with. My service was complete on my car sooner than the estimated time. For sure, a 5 star for me. I am always treated with respect and will always b More

by dkbteach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wilson
Sep 28, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Howard provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

September 24, 2022

I have an old GMC 2500 that developed an eletronical ghost. Fortunately, I decided to have Crown GMC fix it. It took quite an effort with multiple technicians involved. Crown figured it out and got my More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Sep 26, 2022 -

Crown Buick GMC responded

Chris, Thank you for taking the time to leave us this positive review! We are so glad that Howard and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

September 23, 2022

Howard was easy to communicate with and gave a detailed report on my cars needs ! 10/10 service! More

by Taylor Florio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Sep 26, 2022 -

Crown Buick GMC responded

Taylor, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Howard provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do no hesitate to give us a call if there is ever anything more that we may help you with.

September 23, 2022

John Grundon was a very pleasant service advisor to work with. He was very accommodating to my time needs, and informed me of the cost of the services that I needed and asked for. Somehow a billing error More

by Billie
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Crown Buick GMC responded

Billie, Thank you for sharing the positive experience you had with John. We are so glad that he took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 22, 2022

John GRUNDON is excellent. He does a very good job every time I can always count on him. He pays attention to detail. You should consider him for management. He goes above and More

by BRUSSELL002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Crown Buick GMC responded

Thank you for leaving John this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate give us a call if there is ever anything more that he and the team may help you with!

September 22, 2022

I’m from Indiana and my SES light was on. I called Crown Buick GMC and to my surprise I was able to bring in my 2015 Terrain early the next morning. I had the pleasure of speaking with Howard More

by Mike M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wilson and courtesy driver Greg
Sep 22, 2022 -

Crown Buick GMC responded

Mike, Thank you for taking the time to leave us this 5-star review! We are so glad that Howard, Greg, and the team took great care of you and your vehicle. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels- on behalf of the entire team!

September 17, 2022

Kim was very professional and handled herself very well I would definitely go back and see her and recommend her to my friends More

by Peteshdride
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim stuckey
Sep 19, 2022 -

Crown Buick GMC responded

Thank you for leaving Kim this positive review and recommendation! We are so glad that she took great care of you throughout your visit. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

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