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Crown Buick GMC - Service Center

St. Petersburg, FL

4.9
1,603 Reviews

1,603 Reviews of Crown Buick GMC - Service Center

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October 25, 2022

John was great, very knowledgeable and professional from the moment we dropped the car off to the moment we picked it up. Very informative and he explained every detail, so I was not left with any questions More

by dbiagiracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Howard Wilson did an excellent job of working with me and explaining the cost of repairs. More

by judithvohs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Olsen
October 14, 2022

John Grundon was very helpful with my service. I give him Very high marks and would request him again. More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2022

Service advisor John Grundon very knowledgeable and honest. Will continue to use this dealership as they can be trusted. More

by David S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Had an issue with shocks on our 2018 Yukon Denali and parts were not available . Kimberly was on top of it , kept us informed all the time and the repairs were completed on time . We are long time Crown More

by browncat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stucky
October 12, 2022

Service advisor Kimberly Stuckey was awesome in helping me with an oil change and tire rotation, but after mentioning I had a slow leak in one tire, she had the techs check it and find a nail. They patched More

by Rob Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stuckey
October 11, 2022

This was for a problem. Kimberly Stuckey was professional and personable. Problem was resolved. Kimberly will keep me as a Crown buyer. More

by Cmcgeehan2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly Stuckey
Oct 11, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are so glad that Kimberly took great care of you. It is our pleasure to assist you in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call.

October 11, 2022

JOHN GRUNDON provided excellent service. He kept me informed and made sure i knew what was going on with the car. He made sure the car was really evaluated to meet my concerns. He is easy More

by BRUSSELL002
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! Offering thorough and efficient service is so important to us, and we are glad that John provided you with nothing less. He will be honored to hear of your kind words. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 06, 2022

Always a good experience with a five star dealership ,friendly staff and good product knowledge. Jacquel Waller great knowledge of what needs to be conducted and keeping things updated on my GMC Terrai More

by Mack's 2015 Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquel Waller
Oct 07, 2022 -

Crown Buick GMC responded

Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are glad that Jacquel and Brian provided you with nothing less. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

October 04, 2022

Jacquel Waller is very pleasant and helpful. Always a pleasure visiting Buick. However, Wasn’t happy about paying $60 for a free battery install though. The old battery was only 18 months old. I More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller