Crown Buick GMC - Service Center
St. Petersburg, FL
1,603 Reviews of Crown Buick GMC - Service Center
John was great, very knowledgeable and professional from the moment we dropped the car off to the moment we picked it up. Very informative and he explained every detail, so I was not left with any questions the moment we dropped the car off to the moment we picked it up. Very informative and he explained every detail, so I was not left with any questions or concerns. More
Howard Wilson did an excellent job of working with me and explaining the cost of repairs. explaining the cost of repairs. More
John Grundon was very helpful with my service. I give him Very high marks and would request him again. I give him Very high marks and would request him again. More
Service advisor John Grundon very knowledgeable and honest. Will continue to use this dealership as they can be trusted. honest. Will continue to use this dealership as they can be trusted. More
Had an issue with shocks on our 2018 Yukon Denali and parts were not available . Kimberly was on top of it , kept us informed all the time and the repairs were completed on time . We are long time Crown parts were not available . Kimberly was on top of it , kept us informed all the time and the repairs were completed on time . We are long time Crown customers due to this professional , and personal service. More
Service advisor Kimberly Stuckey was awesome in helping me with an oil change and tire rotation, but after mentioning I had a slow leak in one tire, she had the techs check it and find a nail. They patched me with an oil change and tire rotation, but after mentioning I had a slow leak in one tire, she had the techs check it and find a nail. They patched my tire and I did not have to wait terribly long. I have Crown Buick do all my oil changes as well as service when needed. More
This was for a problem. Kimberly Stuckey was professional and personable. Problem was resolved. Kimberly will keep me as a Crown buyer. Kimberly Stuckey was professional and personable. Problem was resolved. Kimberly will keep me as a Crown buyer. More
JOHN GRUNDON provided excellent service. He kept me informed and made sure i knew what was going on with the car. He made sure the car was really evaluated to meet my concerns. He is easy He kept me informed and made sure i knew what was going on with the car. He made sure the car was really evaluated to meet my concerns. He is easy to talk to and explains everything in detail.I think he should be in management. He is a pleasure to work with all the time. More
Always a good experience with a five star dealership ,friendly staff and good product knowledge. Jacquel Waller great knowledge of what needs to be conducted and keeping things updated on my GMC Terrai ,friendly staff and good product knowledge. Jacquel Waller great knowledge of what needs to be conducted and keeping things updated on my GMC Terrain Denali. Thank You J Great Service visit. Hats off to Brian Certified Technician who generally i request did the work on my vehicle always giving top service fair pricing and keeping me in the loop for vehicle future maintenance down the road. Thanks Again Crown Buick GMC for the pleasant as always service visit. Best Regards More
Jacquel Waller is very pleasant and helpful. Always a pleasure visiting Buick. However, Wasn’t happy about paying $60 for a free battery install though. The old battery was only 18 months old. I Always a pleasure visiting Buick. However, Wasn’t happy about paying $60 for a free battery install though. The old battery was only 18 months old. I shouldn’t have been charged at all. More