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Crown Buick GMC - Service Center

St. Petersburg, FL

4.8
1,604 Reviews

1,604 Reviews of Crown Buick GMC - Service Center

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May 07, 2022

We had a great experience with Jacquel Waller in the service department. Everything was done well with great communication. More

by suzan.javanet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqel Waller
May 09, 2022 -

Crown Buick GMC responded

Suzan, We are so glad that Jacquel could provide you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Thank you so much for your positive review! Safe travels!

May 07, 2022

Great people took great care of my car very pleased with outcome special thanks to John Grundon More

by Patkinson3
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that John and the team took great care of you and your vehicle throughout your visit. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

May 01, 2022

Had a tire blowout the night before on my way home from work. Needed a new tire on Saturday, as spare is only good for 70 miles. Crown Buick/GMC dealership was the only place with an available appointment More

by s.wv.1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller
May 02, 2022 -

Crown Buick GMC responded

Thank you for your positive review! We are so glad that Jacquel and the team could get your automotive needs taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 30, 2022

Neal Thompson and the entire team at Crown Buick are professional, courteous and knowledgeable. From the porter who greets you at the door, to the shuttle driver, Greg, and the service manager, Bill Hev More

by Ltirendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are happy to hear that Neal, Greg, and Bill provided you with the quality care that you deserve! It is our pleasure to serve you, and we hope that you continue to choose us for all of your future automotive needs! Safe travels!

April 29, 2022

Excellent experience. John Grundon had my Sierra in and out quickly. Comfortable wait time, coffee, very friendly service department team. More

by steve Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Crown Buick GMC responded

Steve, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are pleased that John provided you with nothing less. We hope to see you again the next time your vehicle is ready for service. Safe travels!

April 28, 2022

Very pleased with the professional and pleasant service received through service adviser Neal Thompson. Looking forward to a safe return trip to Canada following my vacation. More

by Houston9914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that Neal provided you with top-notch service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels- on behalf of the entire team!

April 23, 2022

Great Dealership and staff, Jaquell was very informative and the Tech did an awesome job. More

by lilegend05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaquell Walker
Apr 25, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We are happy to hear that Jacquel and the team provided you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you continue to choose us for all of your future automotive needs!

April 22, 2022

they were very timely effective polite ,Jocquel waller was very good in getting my vehicle in and through the shop ,and explaining what needed to be done and making us feel we were important.We will be ba More

by msimon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqual waller
Apr 25, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that Jacquel took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

April 22, 2022

I have been having Crown Buick/GMC service my vehicles for the past eight years and have always found this agency has the best and friendliness employees, whether in sales or service. My previous service More

by jwcsio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harley Schrock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dorothea Pack
Apr 25, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are so glad that Lexi provided you with the quality care that you so much deserve. She will be honored to hear of your very kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

April 20, 2022

Excellent product accountability and getting best service to correct and service vehicle. Excellent service technician that completed service in a timely manner advising of options of repair and making futu More

by Mack's 2015 Denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Crown Buick GMC responded

Thank you so much for your excellent review! Providing quality and efficient service is so important to us, and we are pleased that Lexi's and Brian's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

Apr 21, 2022 -

Mack's 2015 Denali responded

Thank You

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