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Crown Buick GMC - Service Center

St. Petersburg, FL

4.8
1,604 Reviews

1,604 Reviews of Crown Buick GMC - Service Center

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May 21, 2022

Jacquel (Jay) Waller was our service advisor. He was a superb customer focussed advisor who kept us current with updates for our repair. He reached out to us a number of times to provide inform More

by marcogli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacquel (Jay) Waller
May 23, 2022 -

Crown Buick GMC responded

Thank you for leaving Jacquel this positive review! We are so glad that he took great care of you, and we will be honored to hear of your kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 18, 2022

I big thank you to Jacquel Waller in the service department at Crown Buick GMC. My experience with Jacquel was professional as I was serviced in a timely manner, and I was satisfied with the outcom More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller
May 19, 2022 -

Crown Buick GMC responded

Bob, Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Jacquel's efforts met your satisfaction. We hope to see you again the next time your vehicle is ready for service. Safe travels!

May 18, 2022

Thank you Greg Berry for the best service. You and Crown Service Dept are the best. Thanks for taking such great care of my Lacrosse Buick! Always accommodating me and keeps me informed along More

by patdunn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
May 18, 2022 -

Crown Buick GMC responded

Pat, Thank you so much for your wonderful review! We are happy to hear that Greg and the team consistently take great care of you and your vehicle! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

May 18, 2022

It's always a great experience at Crown Buick GMC with Sales & Service. The latest time in service was great, I just stopped in to schedule an appointment but, Greg Berry was able to fit me in right then. More

by ToddC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Berry
May 19, 2022 -

Crown Buick GMC responded

Todd, Thank you so much for your wonderful review! We are so glad that Greg provided you with top-notch service during your recent visit! It is our pleasure to assist you in any way possible. Wishing you the safest of travels-on behalf of the entire team!

May 18, 2022

Always an honest and professional experience dealing with this service department. That turns into a level of trust that is hard to believe in, in todays society. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Crown Buick GMC responded

Todd, Thank you so much for your positive review! We are so glad that our team could provide you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

May 17, 2022

Thank you for Greg Berry and your SVC depart, me and my family have depended on Greg for years and his associates at Crown are The Best! Thank you for asking. More

by Anchorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
May 17, 2022 -

Crown Buick GMC responded

Thank you for taking the time to leave Greg this wonderful review! We are honored by your continued business, and we are so glad that he consistently takes great care of you and your family! He will be delighted to know how confident you are in his efforts. Wishing you the safest of travels until we meet again!

May 17, 2022

They were very prompt to address my concerns. My service advisor Alexandria Sarang explained the checks they would take to resolve my oil leak problem. This was done very quickly and I was advi More

by Dave.je.Reynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Crown Buick GMC responded

Dave, Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Alexandria provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 14, 2022

Greg Berry was a pleasure to deal with, and our oil change was quick and efficient! More

by dianneblauvelt
Recommend Dealer
Yes
Employees Worked With
Greg Berry
May 16, 2022 -

Crown Buick GMC responded

Dianne, Thank you for leaving Greg this positive review! Offering quality and efficient service is so important to us, and we are pleased that he provided you with nothing less. We hope to see you again the next time your vehicle is ready for service! Safe travels!

May 11, 2022

Exceptional service each and every time. Everything's addressed and taken care of in a timely manner. More

by pwray70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! Providing quality and efficient service is so important to us, and we are pleased that our efforts could consistently meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

May 11, 2022

Crown Buick GMC was excellent in helping me with my roadside assistance, towing to GMC and kept me informed on what was happening with my vehicle. Neal Thompson was extremely helpful and very nice to More

by hhr_mrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are pleased that Neal provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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