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Crown Buick GMC - Service Center
St. Petersburg, FL
1,604 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,604 Reviews of Crown Buick GMC - Service Center
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June 14, 2022
John Grundin is EXCELLENT. He keeps you informed as to the progress of your vehicle, and is patient, kind, and articulate in dealing with customers and explaining the issues. M He keeps you informed as to the progress of your vehicle, and is patient, kind, and articulate in dealing with customers and explaining the issues. My favorite service guy for sure! More
by Elizabeth
Employees Worked With
June 08, 2022
Visited Service Dept. 6/6/2022. Had an appt. scheduled for 6/8/2022. Was having trouble with key fob. John Grundon asked me if I wanted to wait, he would have Service Dept 6/6/2022. Had an appt. scheduled for 6/8/2022. Was having trouble with key fob. John Grundon asked me if I wanted to wait, he would have Service Dept. try to resolve my problem versus coming back on 6/8/2022. John got my problems very quickly & efficiently. He even worked in oil change. John always provides prompt service. Think I might try to adopt him & his family. He is so kind & patient. True asset to this dealership! Thank you John. More
by redheadvonda
June 07, 2022
Neal Thompson was very good, friendly, personable and professional, an excellent combination. He even made sure I understood my “operator error “ situation without making me feel stupid. professional, an excellent combination. He even made sure I understood my “operator error “ situation without making me feel stupid. More
by Judyr10951
June 05, 2022
They have the best customer service. The area! Thank you for all your help John! The area! Thank you for all your help John! More
by Josh
June 03, 2022
Very fast service! They had great communication and we’re very friendly! Would highly recommend this service shop. They had great communication and we’re very friendly! Would highly recommend this service shop. More
by jcbullard14
Employees Worked With
Other Employees :
Jacquel Waller, Greg Berry
June 01, 2022
Super service all around from service advisor JOHN GRUNDON to manager BILL HEVEL. Always a sincere pleasure working with JOHN & BILL. I highly recommend Crown Buick GMC. GRUNDON to manager BILL HEVEL. Always a sincere pleasure working with JOHN & BILL. I highly recommend Crown Buick GMC. More
by Roy
June 01, 2022
I drop off my truck for an oil change and tire rotation and balancing in preparation for a summer road trip. I had a time I needed to pick my truck up but and they were able to get everything done with no and balancing in preparation for a summer road trip. I had a time I needed to pick my truck up but and they were able to get everything done with no issue. More
by Rnh18
Employees Worked With
May 26, 2022
Neal Thompson provided me with excellent customer service during my service visit for my Buick Envision. He was professional and courteous. Doris was friendly and efficient. during my service visit for my Buick Envision. He was professional and courteous. Doris was friendly and efficient. More
by SunnyT
May 26, 2022
Lexi Sarang did a great job helping me with all the service needs of my truck. Lexi is friendly, courteous and professional. Lexi helped keep me informed every step of the way. Thank you. service needs of my truck. Lexi is friendly, courteous and professional. Lexi helped keep me informed every step of the way. Thank you. More
by rking101975
Employees Worked With
May 26, 2022
Alexandria Sarang, aka Lexi, is still by far the most helful, kind, and honest service person that I have delt with at Crown. helful, kind, and honest service person that I have delt with at Crown. More
by Mike
Employees Worked With
