Crown Buick GMC

repair of Verano I am from out of town and called late Sat to get appt for a problem I had with the car. I was quickly given an appointment for Monday early. I was met I am from out of town and called late Sat to get appt for a problem I had with the car. I was quickly given an appointment for Monday early. I was met by Dave Biagi at the service entrance and greeded by name. The car was taken in and I was able to explain my difficulties to mr. Biagi, he clearly new what I was talking about, and after a small discussion, got the top Mech on the car. In about 30 min they knew what was wrong, orded the parts in special, since I am only here a few days - by Wednesday noon I was fixed and on my way one happy camper. Respect and attention to my questions was first class. Thank you Dave for an extraordinary experice with car repair. bob stamp More

Very good service Had multiple issues with my vehicle that required two days of service. Michael Gregory did a very good job of making the process flawless and everyth Had multiple issues with my vehicle that required two days of service. Michael Gregory did a very good job of making the process flawless and everything was taken care of. Would definitely go to Michael for assistance in the future More

Fabulous Service! :) Michael Gregory has given me great and fabulous service since I first got my 2013 GMC Terrain! He keeps me update on the service needed for my vehicle Michael Gregory has given me great and fabulous service since I first got my 2013 GMC Terrain! He keeps me update on the service needed for my vehicle. Mike always has a very pleasant and courteous manner when I come to the service department. Everything is always on schedule, that's make things very good for me having a busy calendar to attend. More

Would recommend to family and friends! I shopped 6 area dealers, I found Crown Buick the most interested in working to meet my budget. Bob Cowart stayed in contact with me as I shopped for I shopped 6 area dealers, I found Crown Buick the most interested in working to meet my budget. Bob Cowart stayed in contact with me as I shopped for the best offer. Lora Calhoun the ecommerce Manager called me and offered to pay for my gas to travel from Tampa to Saint Petersburg so, she could see my trade in. I was treated courteously and professionally and I was able to stay within my budget, thanks to Bob Cowart, Lora Calhoun, and Mike Mathis for putting me in a 2015 Enclave. I am extremely happy with my Enclave and most of all I have no "buyers remorse"! More

Excellent, easy car buying experience! I worked with Al and Ray to buy my Buick Verano. They were able to get me exactly what I wanted. Everything they promised me was in the paperwork, s I worked with Al and Ray to buy my Buick Verano. They were able to get me exactly what I wanted. Everything they promised me was in the paperwork, so it was all smooth sailing. George in Finance was great as well, answering any questions and concerns about warranties, etc. I would recommend them to anyone looking for a new car.! Great experience! More

Scheduled service call Today's service call was to change the oil, do an over-all inspection, and replace a faulty tail light. Michael Gregory, my service agent, althoug Today's service call was to change the oil, do an over-all inspection, and replace a faulty tail light. Michael Gregory, my service agent, although slammed with other clients and phone calls did his utmost to be sure that my GMC Canyon was serviced properly. The technician indicated that there was nothing wrong with the tail light. However, after supplying Mike with a little more info, he made sure the techs looked at it again. This time they discovered the light, indeed(!), did not work properly. The techs took the vehicle back into the shop, repaired it in a timely fashion and I was happily on my way. The total cost was discounted through a coupon and Mike's decision to make up for the error/inconvenience about the light. I truly appreciate that Mike took the time to listen and talk with me about any other issues regarding my truck. More

Excellent!!! People & Dealership Great communication and knowledgeable skills, very easy to talk to and everything they promised me was in the paperwork, so it was well worth it. Easy Great communication and knowledgeable skills, very easy to talk to and everything they promised me was in the paperwork, so it was well worth it. Easy transition from my old car to my new car. Every question or concern was answered making this a great experience. Will be back for my daughter and son. I would recommend this place to everyone I know. More

Used car buying experience My experience at the Crown Buick dealership with Brian was great, he was friendly, knowledgeable and fun to work with. I would recommend him to other My experience at the Crown Buick dealership with Brian was great, he was friendly, knowledgeable and fun to work with. I would recommend him to other buyers. More

Crown Buick GMC Service Center is the best! One night on the way home, my steering wheel had fallen into my lap. Fortunately, I could put it back up into position & get home. The next day, I b One night on the way home, my steering wheel had fallen into my lap. Fortunately, I could put it back up into position & get home. The next day, I brought my 94' Skylark in to see if they could fix my steering column, and also I had noted "low coolant" a few days before, and had to put a gallon of fluid in, so wanted them to check that out too. The coolant leak was found to be a gasket, which could be fixed, but they didn't want me to spend money on that, if they couldn't fix the steering column. The column, in my car, was a "box" type column, which cannot be fixed -- can only be repaired, and unfortunately, they do not make them anymore, and no one had any in stock. Fortunately, the mechanic, Owen Runacres, went to a junkyard he frequents, and found one that was OK, and fit my car, and could fix it. Once fixed then they could continue and fix the rest of the problems...that is, the coolant leak. I realize that many people would just buy a new car, and YES -- Buick has beautiful cars - but right now in my life, there is much going on, and funds are VERY low, so though this was not cheap, it was still a huge savings to me. And Crown supplied me with a Savings Card to use, so that, too, came in handy for this servicing. I cannot tell you how happy I am that my "baby" is OK, and is working great, and I appreciate the honesty of everyone - Greg Berry telling me what's what, and keeping me informed, and I appreciate no one pressuring me to just buy a new car instead of fixing this. One day, I will probably have to buy new - and at that time, Crown will be the one I go too!! Thank you all for your great service, courtesy, honesty, and professionalism. Gail Ihrig Seminole, FL More

Easy to make s deal Just leased a 2015 Encore from Jeff Harrington at Crown Buick. Easy process and friendly atmosphere. I would definitely return for my next car or truc Just leased a 2015 Encore from Jeff Harrington at Crown Buick. Easy process and friendly atmosphere. I would definitely return for my next car or truck. More