Back

Crown Buick GMC

St. Petersburg, FL

4.8
3,702 Reviews

5237 34th St N

St. Petersburg, FL

33714

Directions

By Type

3,702 Reviews of Crown Buick GMC

April 16, 2022

Excellent customer service, knowledgeable staff very accommodating a pleasure to do business with this dealership crown Buick GMC. More

by mbsavs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fernandez, Seth Rockett
Apr 16, 2022 -

mbsavs responded

Thank you crown Buick GMC for a very satisfying experience

Apr 18, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! Providing a top-notch experience is so important to us, and we are pleased that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!

April 16, 2022

My service advisor, John Grundon, did a great job taking care of the work done on my Yukon. The waiting area was completely redesigned and comfortable. I waited because I know I can work from there with t More

by CBVaught
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang, John Grundon
Apr 18, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that John and the team could provide you with a top-notch experience! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

April 16, 2022

This was such a positive experience! Boris Cehic was phenomenal and made my trade in and finding a vehicle a breeze. He was quick to respond to a web inquiry and was able to help me narr More

by Tracy C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Saltz, Boris Cehic
Apr 18, 2022 -

Crown Buick GMC responded

Tracy, Thank you so much for your wonderful review! We are honored to have had the opportunity to work with you, and we are so glad that Boris and Max provided you with a seamless and remarkable experience! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

April 16, 2022

Friendly, caring and committed to serving me during my visit. John and the team were great to do business with. More

by longwmj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry, Lexi Sarang, John Grundon
Apr 18, 2022 -

Crown Buick GMC responded

Thank you so much for your excellent review! We are happy to hear that John and the team took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

April 16, 2022

Greeting with open doors always checking up on myself and family. Clean lobby clean bathroom! The staff were all so sweet More

by Sholleman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fernandez, Dorothea Pack
Apr 18, 2022 -

Crown Buick GMC responded

Thank you for your 5-star rating! We greatly appreciate the opportunity to work with you, and we are glad that our team provided you with top-notch service throughout your visit! Please do not hesitate to let us know how we may be of further assistance to you in the future! Take care!

April 16, 2022

Greg Berry was my service advisor and my truck was in and out very quickly. The truck came back nice and clean and I was on my way. Highly recommend Greg and this dealership. More

by Tim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
Apr 18, 2022 -

Crown Buick GMC responded

Tim, Thank you for leaving Greg this positive review and recommendation! Offering quality and efficient service is so important to us, and we are pleased that he provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs. Safe travels!

April 15, 2022

Our sales Specialist, Dorothea Pack, was very knowledgeable concerning our needs. Very respectful and friendly. We highly recommend her to our friends and neighbors. More

by spatterson26
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dorothea Pack
Apr 18, 2022 -

Crown Buick GMC responded

Thank you for leaving Dorothea this wonderful review! We are so glad that she took great care of you throughout your visit, and she will be honored to have earned your kind recommendation! Please do not hesitate to give us a call if there is ever anything more that we may help you with. Safe travels!

April 14, 2022

Alexandria Sarang was extremely helpful. She accommodated all my needs fast and easy . Very pleased with my experience and she was always in touch with me until my vehicle was ready . Great More

by Tati6197773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Sarang
Apr 14, 2022 -

Crown Buick GMC responded

Tati, Thank you so much for your wonderful review! We are so glad that Alexandria provided you with exceptional care throughout your visit! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

April 14, 2022

Jacquel Waller had been my go to for setting up my service. He is very patient and helpful explaining what needs done. Thanks Jacquel!! More

by KathE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grundon
Apr 14, 2022 -

Crown Buick GMC responded

Thank you so much for your wonderful review! We are happy to hear that Jacquel took great care of you and your vehicle throughout your visit. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

April 13, 2022

My windshield was cracked while truck was being repaired. Was told to by service manager Gregg Berry ro file an insurance claim because that they would replace windshield. A walk around was done prior to r More

by christiansonjoyce
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Greg Berry
Apr 13, 2022 -

christiansonjoyce responded

My windshield was cracked while my truck was being repaired. Was told by service manager Gregg Berry to file an insurance claim because they would NOT replace the windshield. A walk around was done prior to repair and the windshield was NOT cracked at that time. I feel that since it was damaged while in their garage, they are liable. Why should I file a claim against my insurance when it was not my fault? Very dissatisfied and will be contacting my attorney to follow up on this. It’s just matter of principle!!!

Apr 14, 2022 -

Crown Buick GMC responded

Christiansonjoyce, Thank you for your review. As Greg and I have discussed with you, the repairs performed on your vehicle would have had no impact on the windshield as they were being performed underneath the car. We did not damage your windshield and are not responsible for repairing it. Your insurance company will cover your windshield repair at no cost and with no penalty. Bill Hevel, Service Manager

...
27
...