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Crown Buick GMC
St. Petersburg, FL
3,702 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,702 reviews
September 22, 2022
I’m from Indiana and my SES light was on. I called Crown Buick GMC and to my surprise I was able to bring in my 2015 Terrain early the next morning. I had the pleasure of speaking with Howard I called Crown Buick GMC and to my surprise I was able to bring in my 2015 Terrain early the next morning. I had the pleasure of speaking with Howard Wilson. He understood my problem and was extremely helpful, a true professional. I also was 15 miles away. He arranged courtesy transportation back to where I was staying and for pick up when the car was ready. When I arrived, I was promptly greeted and they checked my fluids before I spoke to anyone. I then found Howard and he immediately addressed my concerns. I then took the shuttle back to my hotel. Howard texted me later and told me they found the problem. He said they would get the parts and the car would be ready by the end of the next day. He texted me later the same day and they had the parts in stock and were able to complete the repair. They completely exceeded my expectations. What a great dealership. I know why there were voted Dealer of the Year. The courtesy driver Greg was a great guy too, so friendly and professional. Hats off to Crown Buick GMC. I feel so much confident to take my 1100 mile trip home. More
by Mike M
Employees Worked With
Howard Wilson and courtesy driver Greg
September 22, 2022
Had a great experience purchasing my vehicle from this dealership. Jeffrey Steinmetz was wonderful to work with answering my questions and following up. Their pricing and value of my trade in was right on dealership. Jeffrey Steinmetz was wonderful to work with answering my questions and following up. Their pricing and value of my trade in was right on. The entire team including the sales manager Jason Crooks and finance manager Mark Fernandez made the experience very easy and enjoyable. More
by Kevin
September 22, 2022
John GRUNDON is excellent. He does a very good job every time I can always count on him. He pays attention to detail. You should consider him for management. He goes above and He does a very good job every time I can always count on him. He pays attention to detail. You should consider him for management. He goes above and beyond. More
by BRUSSELL002
Employees Worked With
September 21, 2022
Jeff & Dave were absolutely amazing. My last experience at a dealership was not a good one, and they completely changed my outlook on dealership. They won a repeating customer with me! My last experience at a dealership was not a good one, and they completely changed my outlook on dealership. They won a repeating customer with me! More
by Pmilisci16
September 20, 2022
I was really overwhelmed with the way you treated me at your dealership.keep it up and I greatly recommend everyone mostly who need good service to check out your dealership.Great thanks to mostly Drew Ole your dealership.keep it up and I greatly recommend everyone mostly who need good service to check out your dealership.Great thanks to mostly Drew Olesen and other staff members who handled me professionally God bless you. More
by Raymond Kinene
Employees Worked With
September 17, 2022
Tammy Wagner is an outstanding and professional salesperson. She has a friendly and refreshing demeanor. salesperson. She has a friendly and refreshing demeanor. More
by bobnordstromlaw@gmail.com
September 16, 2022
Jacquel Waller was my service advisor due to my original advisor John being busy with other customers when I arrived at crown Buick and he was great! He was Very helpful and made the process of getting my c advisor John being busy with other customers when I arrived at crown Buick and he was great! He was Very helpful and made the process of getting my car serviced easy. More
by mz.bmiles
September 15, 2022
Howard Wilson is one of the best Service Writers I have had the experience working with. Kept me informed constantly every step of the way during the repair to my AC. WIll definitely be going back to see h had the experience working with. Kept me informed constantly every step of the way during the repair to my AC. WIll definitely be going back to see him. More
by Benson
Employees Worked With
Howard Wilson
September 14, 2022
Boris is an excellent salesman and I am very satisfied with his warm service and professionalism! with his warm service and professionalism! More
by Xiang
Employees Worked With
