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Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
February 27, 2016
Great service William Hevel was a great service advisor he went out of his way to make sure my car was fixed and ready when he said it would be... He compared price William Hevel was a great service advisor he went out of his way to make sure my car was fixed and ready when he said it would be... He compared prices for me and together we came up with the right service for my car... More
by Avis19
Employees Worked With
February 26, 2016
2016 Wow! I was completely floored when I was shown a 2016 beautiful Verrano and treated like a person at Crown. Dorthea and George treated me and my mom like q I was completely floored when I was shown a 2016 beautiful Verrano and treated like a person at Crown. Dorthea and George treated me and my mom like queens. More
by Lola
February 26, 2016
Efficient no pressure and great customer service Jeff Harrington in Sales and Craig blacklidge General manager assisted us in making an informed choice on our new suv. Service was fast and efficient Jeff Harrington in Sales and Craig blacklidge General manager assisted us in making an informed choice on our new suv. Service was fast and efficient and our trade was at a fair trade in value. We would definitely recommend Jeff and Craig to our family and friends. We love doing business with Crown. Sincerely Christy & Steve Brown More
by Christy123
Employees Worked With
Craig Blacklidge, Jeff Harrington
February 26, 2016
Routine maintenance I am a first time customer of the service center and am very pleased with the service I received from Chris Sullo and the technicians. Chris was very I am a first time customer of the service center and am very pleased with the service I received from Chris Sullo and the technicians. Chris was very professional and took the time to explain some additional suggested maintenance work. As I waited on my car, I observed all of the customers being treated with respect and courtesy. You can tell that Crown's focus is on customer service. I own a Chevy, but will be bringing my vehicle here from now on! More
by flairtee
Employees Worked With
Chris Sullo
February 26, 2016
Great service Chris was extremely helpful and was very considerate of my hectic work schedule and therefore very accommodating in getting the work done in a very ti Chris was extremely helpful and was very considerate of my hectic work schedule and therefore very accommodating in getting the work done in a very timely manner More
by Silver1500
Employees Worked With
Chris Sullo
February 26, 2016
Great buying experiece Working with Tony Clouse made all of the difference in my car buying experience at Crown Buick GMC. He was kind, polite, and went out of his way to th Working with Tony Clouse made all of the difference in my car buying experience at Crown Buick GMC. He was kind, polite, and went out of his way to think outside of the box which enabled me to purchase a truck that had always been on my bucket list. He paid attention over a several day period to the trade-ins that came in. He continued to keep his eye out until he found the right match to my buying abilities.. I am grateful to Tony and his management team for working hard to put together a deal that made it all possible. Again, I can not say enough about Tony's experience in the industry that helped me feel at ease and confident all through the process. Gratefully, Jill S. Pinellas Park, FL More
by massage1992
Employees Worked With
Tony Clouse
February 26, 2016
It was great helps you out no matter your situation Well when I went to crown Buick I was just window shopping for a used car not knowing that I was going to leave that day with a barely used GMC Terrai Well when I went to crown Buick I was just window shopping for a used car not knowing that I was going to leave that day with a barely used GMC Terrain with just my 2004 Buick Rendezvous as down payment., and before I got there I have already bin to 4 dealerships and it seemed like they didn't want to help me but mike Clark helped me get into a car that me and my wife enjoy and thanks mike Clark More
by Ivan73
Employees Worked With
February 26, 2016
Routine maintenance Able to make an appointment that fit my schedule. William Hevel was great. He came out to meet me at my car and was quick and professional in getting Able to make an appointment that fit my schedule. William Hevel was great. He came out to meet me at my car and was quick and professional in getting my car taking care of. They provided a car shuttle to get me to work and came back at my request to pick me up after my car was ready. I would highly recommend Crown Buick GMC to my friends and family. More
by KarlaV
February 26, 2016
Next day appt.; excellent service; kind attentive personnel Just a one-day wait for an appt. to take care of my needs was top-notch. William Hevel was attentive to what I told him about the car, and he gently Just a one-day wait for an appt. to take care of my needs was top-notch. William Hevel was attentive to what I told him about the car, and he gently advised me on a matter relating to meeting the warranty requirements. He was under a great deal of pressure time-wise due to absent employees that day, but he carefully analyzed the situation and efficiently handled the paperwork involved. He is to be complimented for his attitude, perspective, and attention to detail. More
by Largo
Employees Worked With
February 25, 2016
Used vehicles I bought a used truck here this week and have to say i had an outstanding experience. My salesman, Doug, was extremely professinal and went out of his I bought a used truck here this week and have to say i had an outstanding experience. My salesman, Doug, was extremely professinal and went out of his way to meet my needs as far as financing. On top of that, the vehicle was competitively priced to sell. I would reccomend this dealership to anyone. More
by Nam4611
Employees Worked With
Doug Ramon
