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Crown Buick GMC

St. Petersburg, FL

4.9
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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5237 34th St N

St. Petersburg, FL

33714

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Showing 3,701 reviews

March 30, 2016

Recall I got an email from the dealership stating I had a recall for my GMC 2500. I came in today to get it fixed and as always Bill Hevel delivered excellen More

by Ryan Lawton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2016

Purchase of new truck went well Dorothea Pack was a great sales consultant and buyer representative. She took time to communicate all aspects of the transaction and when any issues o More

by DougB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothea Pack
Mar 30, 2016 -

Crown Buick GMC responded

Thanks for the great feedback, DougB! It's wonderful to hear that Dorthea made you feel so well accommodated, and extended her patience and knowledge to help ensure that every step of your car buying experience was pleasant and efficient. We're glad you felt well informed, and were able to get the right car at the right price! We appreciate your recommendation and hope to work with you again in the future. Regards, Crown Buick GMC

March 29, 2016

Always impressed Stopped in for advice and received immediate service and an offer for a loaner car. These guys always impress me. Every time I'm in, they are professi More

by Steve Brown
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
March 25, 2016

Quick Quality Service I want to thank our Saleslady Tammy Wagner for making our new 2016 GMC Denali Terrain leasing experience a great success. We got a quality vehicle, fo More

by Maria1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Patterson, George Kozlowski
March 25, 2016

3RD TIME THE CHARM!! Chris Sullo provided the customer service that makes a trying repair easier to deal with. Chris gives you his undivided attention, and will do his bes More

by REDLINE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Sullo
Mar 28, 2016 -

Crown Buick GMC responded

Thanks for the great feedback, REDLINE! We're happy to hear that Chris was so helpful and efficient, and made sure that your vehicle was well taken care of. We're glad he made the process as pleasant as possible for you! We appreciate your business and look forward to working with you again in the future. Regards, Crown Buick GMC

March 25, 2016

Quick and painless 15k service Dave did a great job of taking care of me and my truck, 2015 Canyon, when i went in for my 15k service. They found a nail in my tire as well and they More

by Dre03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Biagi
March 25, 2016

Thanks to Crown & Lou Amelio Was pleased with the level of service and care that Lou Amelio and the Crown Buick/GMC group showed us in our car buying experience. Many thanks. Woul More

by 2016Canyon
Recommend Dealer
Yes
Employees Worked With
Lou Amelio, George Kozlowski
March 25, 2016

Excellent service Time, customer service was excellent. Wait time was in a pleasant environment. Great coffee, cookies, water and popcorn. Bill gave me excellent servic More

by James1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2016 -

Crown Buick GMC responded

Thanks for the 5-star rating, James1992! It's wonderful to hear that you felt so well accommodated, and enjoyed the customer lounge while Bill worked on your vehicle. We're glad it was such a pleasant experience and that you got your car back quickly and efficiently! We appreciate your business and hope to work with you again in the future. Regards, Crown Buick GMC

March 24, 2016

only took an hr to fix the recall after the recallwas fixed. they washed my pollen filled car. very happy about the whole thing. my wait time was only and hr, plus they had coffee and More

by sandra 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2016 -

Crown Buick GMC responded

Thanks for the feedback, Sandra! It's great to hear that the recall fix went quickly, and that we were able to get your car back to you looking fresh and clean. We're glad you felt well accommodated in the customer lounge! We appreciate your business and hope to work with you again in the future. Regards, Crown Buick GMC

March 24, 2016

Emergency wheel bearing fix Your service people were courteous and friendly. They quickly diagnosed and fixed my problem without my having an appointment. The entire process t More

by sea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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