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Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
April 04, 2016
No Games Salesman Tony Clouse listened to what we wanted and with the help of sales manager, Bob Patterson they made it happen. They did not keep coming back Salesman Tony Clouse listened to what we wanted and with the help of sales manager, Bob Patterson they made it happen. They did not keep coming back to us with terms we would not agree to. We told them where we needed our payment and they met it. This will be our 6th vehicle we have purchased from Crown Dealership. More
by Bure
Employees Worked With
Tony Clouse
April 03, 2016
Excellent Bill Hevel took excellent care of my car and me and always has glad he is back in service also Chris sullo was also helpful Bill Hevel took excellent care of my car and me and always has glad he is back in service also Chris sullo was also helpful More
by Troy Corbin
April 03, 2016
Excellent - Ask for Joseph We recently bought an Acadia Denali from Joseph Rippolone. He took excellent care of us and made it a great experience. We love our new car! We recently bought an Acadia Denali from Joseph Rippolone. He took excellent care of us and made it a great experience. We love our new car! More
by bbeltran
Employees Worked With
Joseph Rippolone, JR
April 02, 2016
service on my Buick my experience was great thanks to Dave Biagi my rep. Thanks to everyone in the service department to include the cookie maker. See you all the next ti my experience was great thanks to Dave Biagi my rep. Thanks to everyone in the service department to include the cookie maker. See you all the next time and I probably will buy lunch for Dave when my Buick hits 15k Regards Richard A. Maes More
by richard66
Employees Worked With
Dave Biagi
April 01, 2016
customer service experience Took my GMC Seria in for a recall service repair and oil change. I received excellent customer service from Christopher Sullivan my appointment wa Took my GMC Seria in for a recall service repair and oil change. I received excellent customer service from Christopher Sullivan my appointment was handled in a timely manner Chris was very knowledgeable and professional. More
by JamesD
Employees Worked With
Jason Fralick, Chris Sullo
April 01, 2016
Dave Biagi needs a free Steak Dinner Excellent service and timely response. Dave Biagi is the MAN. Dave was very informative and took the time to explain what was being doe and why addi Excellent service and timely response. Dave Biagi is the MAN. Dave was very informative and took the time to explain what was being doe and why additional service was recommended. More
by v4arc
Employees Worked With
Dave Biagi
March 31, 2016
Fast and efficient service Called to make an appointment for maitanence and was scheduled the same week with bill Hevel. Arrived for my appointment and received quick and thurou Called to make an appointment for maitanence and was scheduled the same week with bill Hevel. Arrived for my appointment and received quick and thurough service like I always do from Bill. Highly recommend going through these guy if you want the job done the right way. Thanks bill ! More
by Gorga28
Employees Worked With
March 31, 2016
Cheis Sullo is great Mr Sullo a service advisor, let me know everything that was going on with my vehicle. Also, what I needed to get done right awa and the things I had t Mr Sullo a service advisor, let me know everything that was going on with my vehicle. Also, what I needed to get done right awa and the things I had time on. He also spoke to me in terms I could understand and not in car dealer or mechanic talk. I was very happy with my interaction with Crown GMC service. I would recommend them to any one. More
by D Gibbons
Employees Worked With
Bill Hevel , Chris Sullo
March 31, 2016
Fast and Effecient Chris was very friendly, personable and informative. He listened closely to the details that I gave him about the issue that was going on and he was Chris was very friendly, personable and informative. He listened closely to the details that I gave him about the issue that was going on and he was very knowledgeable in his responses. I did not have to wait to see him when I arrived and he kept me informed in a very timely manner through the entire process. Chris was quick to get me into a loaner car the minute he realized that they would be keeping my car. He kept me well informed the next day of what was going on and let me know as soon as my car was ready for me to come and pick up which was well before lunch time. He was even so kind as to hold my car door open for me as I left. He is a very professional gentleman. Chris made a difficult situation less stressful and easier to deal with. More
by V. Buck
Employees Worked With
Chris Sullo
March 30, 2016
Friendly & efficient atmosphere I walked into crown/Buick GMC today looking to trade in my leased Chevy that was almost up. im a female & a little scarred of car dealerships. I walked into crown/Buick GMC today looking to trade in my leased Chevy that was almost up. im a female & a little scarred of car dealerships. But the minute I walked in Jeff Harrington greeted me,& he led me to what I needed,& the rest is history.. Jeff is a very professional sales consultant. He sailed me thru all of the process of paperwork & insurance..he was very accommodating & helpful to get the job done efficiently. All of the staff @ Crown were very friendly. I really liked the dealership & will be back! More
by Buick Encore/Debra
Employees Worked With
Jeff Harrington
