Crown Buick GMC

Impressed thus far . . . I bought a pre-owned car from Crown Buick GMC on 3/29 and picked it up on 3/31 (they were adding a trailer hitch so we could attach my husband's scoot I bought a pre-owned car from Crown Buick GMC on 3/29 and picked it up on 3/31 (they were adding a trailer hitch so we could attach my husband's scooter lift and transferring the wiring from the car we traded in). They have been extremely helpful in working out some minor glitches with the vehicle (finding a book so we better understand the vehicle -- since there was not one in the car, looking for floor mats for the front seat which were not in the car, battery problems, etc.). My only complaint is the time spent at the dealership the day a decision was made about the car (I was there about 7 hours and we had arranged financing with our credit union so that was not being handled at Crown). Overall I would rate their performance excellent and look forward to a continued great relationship with the Crown staff. More

Please see the front memo for details Please ignore the previous review as it was sent accidentally. I wasn't able to finish my review.So here I come: I have been a GMC client for over 40 Please ignore the previous review as it was sent accidentally. I wasn't able to finish my review.So here I come: I have been a GMC client for over 40 years, and I must say that the frontline people make a difference between a good dealership and an excellent dealership, and Crown is blessed to have a man like Bill Hevel on the frontline, because I have never had a rep like Bill before, and in my opinion rating Crown GMC and Bill Hevel with 5 stars is not sufficient, "I recommend 10 stars". Thank you Bill, George Kanalos More

Very Professional and Courteous I received an appointment quickly for a malfunctioning air conditioner. Bill told me they would diagnose the problem and if they could fix it relative I received an appointment quickly for a malfunctioning air conditioner. Bill told me they would diagnose the problem and if they could fix it relatively quickly they would or if not they would provide a loaner. A loaner was not required, problem solved and some recall item was taken care of plus they washed my truck. Waiting room is very good and all went very well. I liked the experience and will come back this dealership when service is due. More

Fast,pleasant I just bought a vehicle from crown gmc and tony Clouse was a big help I wasn't overwhelmed like most salesmen make you he answered all my questions an I just bought a vehicle from crown gmc and tony Clouse was a big help I wasn't overwhelmed like most salesmen make you he answered all my questions and explained everything. My whole experience was great and I will recommend them for now on More

Great Experience! Had a great experience in our (used) new car purchase. We popped in on a Saturday to "look" at Buick Enclaves ... Lisa Guttery greeted us when we wal Had a great experience in our (used) new car purchase. We popped in on a Saturday to "look" at Buick Enclaves ... Lisa Guttery greeted us when we walked onto the lot and was patient with us as we looked. Lisa addressed all of our questions and made us feel welcome and not pressured, at all. Lisa also followed up with us and helped us to resolve a couple of minor issues with the car a few days after the purchase. We felt when we left that we not only got a new car, but made a new friend. More

Wonderful experience They were very very understanding and quick with replacing my key. Very pleasant and free popcorn! Not to mention the fact that they he put a smile on They were very very understanding and quick with replacing my key. Very pleasant and free popcorn! Not to mention the fact that they he put a smile on my face in lieu of the fact that my dog chewed my key :/ Highly recommend if you want in/out service. More