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Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
May 10, 2016
Not happy with dealership. Lisa guttery was the one that pushed to get me where I got in buying a car. I felt like the finance manager didn't try hard enough to get me into what Lisa guttery was the one that pushed to get me where I got in buying a car. I felt like the finance manager didn't try hard enough to get me into what I wanted. So I had to settle for a nissan rogue that was not my first choice. I seen on paperwork where they dropped the car down some then added back in the payoff on my car. The percentage rate was very high which made the payments extremely high. Lisa was great as far as the rest of the dealership not impressed. Would I recommend or buy another vehicle no. The car had a certified sticker on it and when I was interested in it they went out and snatched it off. More
by Karen123
Employees Worked With
Lisa Guttery
Helpful May 09, 2016
Our third appointment for service... Excellent Always greeted quickly and cheerfully. Service Advisor is outstanding, the best, never an issue handled friendly and professionally. Work is done rig Always greeted quickly and cheerfully. Service Advisor is outstanding, the best, never an issue handled friendly and professionally. Work is done right the first time. Great personal attention. More
by ginger Hampp
Employees Worked With
Dave Biagi
May 09, 2016
As Painless as a Breakdown Can Be My car broke down while vacationing in the St. Pete area. Service Advisor Dave Biagi was friendly and informative. The service department was able to My car broke down while vacationing in the St. Pete area. Service Advisor Dave Biagi was friendly and informative. The service department was able to have me back on the road within 24 hours. More
by Rebecca Bell
Employees Worked With
Dave Biagi
May 08, 2016
Best techs in town When there with my 2013 Camaro in for a check engine light and a few other issues. Bill was my advisor that helped me get everything written up right. When there with my 2013 Camaro in for a check engine light and a few other issues. Bill was my advisor that helped me get everything written up right. Bill introduced earlier to the tech working on my car (chris) fixed my car fast and right the first time!! I keep my car very clean and I fee the car came back cleaner!! Best techs in town thank you chris (tech) and Bill (advisor) More
by Chipndale13
May 07, 2016
Great Service I have been to this service center on two occasions now and the experience has been easy, quick, and painless on both occasions. I recommend this serv I have been to this service center on two occasions now and the experience has been easy, quick, and painless on both occasions. I recommend this service center for anyone with a Buick in the Saint Petersburg area. More
by Chris_C
Employees Worked With
May 07, 2016
Had an unexpected death in the family and needed tires and n I called Dave and explained my situation at 9 am and he matched an estimate for tires and alignment and i was on the roan by 1 pm. Thanks Dave for I called Dave and explained my situation at 9 am and he matched an estimate for tires and alignment and i was on the roan by 1 pm. Thanks Dave for your professionalism. Larry B More
by J Larry B
Employees Worked With
Dave Biagi
May 05, 2016
Got Re-"Tired" at Crown Buick GMC Went in for an oil change and tire patching which turned into the purchase of four new tires. This purchase was well managed by Chris Sullo and Mark Went in for an oil change and tire patching which turned into the purchase of four new tires. This purchase was well managed by Chris Sullo and Mark Ruset of the Service Team. This type of service is what brings repeat customers back to Crown Buick GMC. Many thanks to Brian, your top notch mechanic, that has been servicing my vehicle for many years. More
by Robert
Employees Worked With
Mark Ruset, Chris Sullo
May 05, 2016
Service on Monday May 2, 2016 Had and appointment with Bill Hevel in the service department. He is a great guy and knows his job well. Everything was performed in a very timely m Had and appointment with Bill Hevel in the service department. He is a great guy and knows his job well. Everything was performed in a very timely matter. We could not be happier getting the Buick back with a car wash. Excellent service and I would recomend this Dealer to anyone. More
by Dennis Mullen
Employees Worked With
May 04, 2016
Superior Service My service Advisor was Greg Berry. He did an outstanding job on the warranty work I had done to my Enclave, even though We did not purchase the vehicl My service Advisor was Greg Berry. He did an outstanding job on the warranty work I had done to my Enclave, even though We did not purchase the vehicle from them. More
by buick
Employees Worked With
Greg Berry
May 02, 2016
Excellent Service by Dave Biagi and Crown Buick GMC This review is long overdue. Dave Biagi is excellent. Quite possibly the best service experiences (3) I have ever had. Friendly, honest and efficie This review is long overdue. Dave Biagi is excellent. Quite possibly the best service experiences (3) I have ever had. Friendly, honest and efficient. He stays in contact and always delivers! Thank you Dave! More
by DavidW.
Employees Worked With
Dave Biagi
