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Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
June 09, 2016
Outstanding Was greeted by the most friendly, professional and courteous service advisors I have ever had the pleasure to work with. The waiting area is very comf Was greeted by the most friendly, professional and courteous service advisors I have ever had the pleasure to work with. The waiting area is very comfortable and the complimentary coffee and cookies was above and beyond. Thanks to Bill Hevel and the rest of the service department for the prompt and excellent service. If there was a rating above excellent I would rate it that. More
by rickbo
Employees Worked With
Helpful June 09, 2016
Professionalism & Courtesy on the Sales Floor Tammy Sue Wagner is a star sales consultant at Crown Buick GMC. She guided me through the sales experience in my purchase of a new 2016 Acadia with pr Tammy Sue Wagner is a star sales consultant at Crown Buick GMC. She guided me through the sales experience in my purchase of a new 2016 Acadia with professionalism and courtesy. More
by writerstew
Employees Worked With
June 07, 2016
Lisa Guttery is top notch A1 Sales Lisa Guttery is by far the best sales person my wife and I have ever had. We had specific vehicle needs as well as trade in value and payment range t Lisa Guttery is by far the best sales person my wife and I have ever had. We had specific vehicle needs as well as trade in value and payment range that we had related to Lisa and the Crown Buick Pre Owned Sales Manager. They were eager and willing to meet our needs and respect our request when it came to financing also. We would highly recommend that anyone who is in the market for a vehicle stop by Crown Buick and have them show you how they can change your mind about car dealers. Believe me Lisa Guttery is AMAZING!!!! More
by Glenn
Employees Worked With
Lisa Guttery
June 06, 2016
Great buy I went to crown to see a truck that I seen on auto trade app and the sales person that I saw was Dorothea Pack she was so helpful and nice thank u so I went to crown to see a truck that I seen on auto trade app and the sales person that I saw was Dorothea Pack she was so helpful and nice thank u so much hope to do business with y'all in a future thanks More
by 813chino
Employees Worked With
Dorothea Pack
June 06, 2016
The best day of the week I was on my way home from work me and my husband I looked over to my right and saw this GMC Terrain truck and I said to my husband I like the color on I was on my way home from work me and my husband I looked over to my right and saw this GMC Terrain truck and I said to my husband I like the color on that SUV he said to me do you want to go look at it I said yes and that's when we meet the salesperson Dorothea Pack one of the best days of my life what a great person. She was so nice and very helpful Dorothea made everything so easy for me that day I got the SUV I wanted I would recommend everyone that's looking for a vehicle to go to Crown Buick on 34th St N in St Petersburg, Fl and make sure you talk to Dorothea Pack. More
by TenishaTy
Employees Worked With
Dorothea Pack
June 05, 2016
2016 GMC Denali HD purchase Great experience with Crown. Lou Amelio and Bob Patterson had great follow and followed through with everything promised. Look forward to building a r Great experience with Crown. Lou Amelio and Bob Patterson had great follow and followed through with everything promised. Look forward to building a relationship with them and the dealership. More
by 31Fountain
Employees Worked With
Bob Patterson, Lou Amelio
June 03, 2016
Excellent Service I was so happy with the service I got from Dave, he helped me pick out the best tires for my car and my budget. He was the BEST. It didn't take to l I was so happy with the service I got from Dave, he helped me pick out the best tires for my car and my budget. He was the BEST. It didn't take to long at all. I would recommend Dave at Crown Buick GMC in St Pete anytime. Pleasent satisfying experience. More
by Joda816
Employees Worked With
Dave Biagi
June 03, 2016
New Key fobs Lost my second key fob and needed a tow to Crown Buick after speaking with Parts Manager Mr. Brunner the day before. I called Crown in the early after Lost my second key fob and needed a tow to Crown Buick after speaking with Parts Manager Mr. Brunner the day before. I called Crown in the early afternoon of Tuesday, 6/1/16 and hadn't received a call back by end of business. I called again Wednesday morning and left another message inquiring to the procedure of prices and left my inquiry on a voice mail. I called about four hours later and an employee put me through to the Parts Manager Robert Brunner. He returned my call about ten minutes later and was very helpful and referred me to Mr. Hevel in Service Department. Mr. William Hevel, a Service Advisor accommodated me with processing and reviewing the cost of two fob replacements and programming. I must commend Crown Buick GMC as they've undergone a renovation since I was last at the dealership in 2010. Their waiting room is clean and quiet as is the kiosk areas of Service personnel. The customer is away from any noise of the service warehouse so one doesn't hear drills and wrenches hitting the concrete or any other machines attending to cars. During the ninety minutes I waited, I noticed the majority of other personnel in red polo shirt attire walking through and acknowledging my presence. The rest room was also very clean and noticed an employee attending to the sink counter. The waiting room offers complimentary water and sodas for purchase as well as the standard potato chips and candy bars. My Service Advisor was correct as to the time involved for the maintenance of my car. During my wait, I also noticed a colleague of Mr. William Hevel named Chris Sullo attend to an elderly lady and her car issue. He is also to be commended to making her feel at ease and escorted her into her car upon drive up to the bay. Mr. Hevel escorted me over to Dorris Smith of the final processing the invoice order. William explained the charges for work completed and Doris processed the order. and I went on my way. I commend Crown on their refurbishment and soothing waiting room atmosphere. I would feel comfortable working with Mr. William Hevel if the occasion arises in the future. More
by Letter Series Hemi's
June 02, 2016
Service Department Crown Buick GMC has a wonderful service department. They are very knowledgable and have wonderful customer service . I've been taking my SUV there fo Crown Buick GMC has a wonderful service department. They are very knowledgable and have wonderful customer service . I've been taking my SUV there for the past 2 years. More
by dwanek
Employees Worked With
Dave Biagi
June 02, 2016
Outstanding Our Sales Consultant, TONY CLOUSE, was very friendly and listened to what we were looking for. We did not feel pressured to buy. Tony's personality Our Sales Consultant, TONY CLOUSE, was very friendly and listened to what we were looking for. We did not feel pressured to buy. Tony's personality blended with us perfectly. I am not sure we would have bought at this time if it hadn't been for Tony making us feel we could trust him in helping us to decide what our wants and needs are. We also met the General Sales Manager, MIKE MATHIS who also was very friendly and helped guide us in the right directions without feeling pressure. Wonderful experience. KIMBERLY DAVIS in finance explained everything in detail, and also was very pleasant. More
by stevic80
Employees Worked With
Tony Clouse, Mike Mathis, Kimberly Davis
