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Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,701 reviews
August 13, 2016
Love My Car My husband and I came into the dealership just to look at the new Buick Envision. I had seen the commercials on TV and just wanted to know a bit more My husband and I came into the dealership just to look at the new Buick Envision. I had seen the commercials on TV and just wanted to know a bit more about it. We were immediately greeted by Mike Mathis, who is a wonderful person, and he set us up with Lou Amelio. Lou was a pleasure to meet. He showed us the Envision and went over the features with us and answered questions I needed and wanted to know. We went on a test drive and immediately fell in love with it. There was no pressure involved as we wanted to think about it for the rest of the week end. On Monday, figures were all given to us and we purchased it that night. Would recommend crown Buick-GMC and Lou to others as it was one of the best experiences we had purchasing a new car. More
by Rob
Employees Worked With
Mike Mathis, Lou Amelio
Helpful August 13, 2016
A/C Repairs My experience was very positive. The a/c was repaired and the cost was less than the estimate. The car was ready on time and also washed. My servic My experience was very positive. The a/c was repaired and the cost was less than the estimate. The car was ready on time and also washed. My service manager did an excellent job. The service department is the reason I go back to Crown Buick/GMC. More
by fullerjo
Employees Worked With
Greg Berry
August 12, 2016
Service The guys at the Crown Buick Service Dept. are the BEST! Bill Hevel is awesome! Took care of my warranty work quickly and with a smile! The guys at the Crown Buick Service Dept. are the BEST! Bill Hevel is awesome! Took care of my warranty work quickly and with a smile! More
by kbnow512
Employees Worked With
August 11, 2016
Great service Great job Dave biagi! Thanks for helping! He knew exactly what the problem was after my description and was able to get it fixed. My ac now cools in t Great job Dave biagi! Thanks for helping! He knew exactly what the problem was after my description and was able to get it fixed. My ac now cools in this Florida heat. Fast friendly service. Dave always goes above and beyond for his clients. Thank you! More
by katie
Employees Worked With
Dave Biagi
August 10, 2016
Thank you, Dave Biagi My Buick Verano would not start late on a Friday night in a parking lot an hour from home. The Buick folks sent out a service to jumpstart it Saturda My Buick Verano would not start late on a Friday night in a parking lot an hour from home. The Buick folks sent out a service to jumpstart it Saturday morning and we immediately drove to Crown Buick. Even though they were swamped with scheduled service work, Dave fit my car in. The battery was replaced at no cost and they even washed the car. We were on our way by lunch time. Thank you, Dave Biagi! More
by LanaJoy
Employees Worked With
Dave Biagi
August 09, 2016
Purchased a used car I drove to St. Pete from Winter Haven to go look at a used Nissan Xterra Crown Buick GMC had for sale. I spoke with Tom Chenel previously and asked hi I drove to St. Pete from Winter Haven to go look at a used Nissan Xterra Crown Buick GMC had for sale. I spoke with Tom Chenel previously and asked him if he would be able to take a couple more pictures of the vehicle just to make sure it was something I was really interested in. Within minutes Tom had those pictures over to me. I took the drive out, and ended up taking the car for a test drive. This was the first dealer I ever been too where noone was forceful to make a sale. The dealership itself is kept beautiful. They have wifi available for guests and the bathrooms are so clean you almost dont even want to use them. Tom Chenel and I was able too reach an agreement on price for my trade in and he was able to get me into the Nissan. Great staff of people over there at crown automotive. Would highly highly recommend them. More
by Smf83185
Employees Worked With
Tom Chenel
August 09, 2016
Service Review I had to take my 2015 GMC Sierra SLT in for a front end alignment. Received my truck back within the promised time. The truck was fixed properly, clea I had to take my 2015 GMC Sierra SLT in for a front end alignment. Received my truck back within the promised time. The truck was fixed properly, cleaned and presented back to me in perfect shape. A job well done by a very good and friendly service department. My truck drives like brand new again. Thank You ! Allen "Fuzzy" Mayo More
by fuzzworth
Employees Worked With
The Mechanic who did the work, Greg Berry, Craig Blacklidge, Mark Ruset
August 09, 2016
Thanks to Gary Hasbach I was very please with my experience at Crown Buick thanks to Gary Hasbach. Very professional and helpful. They always go above and beyond the way I was very please with my experience at Crown Buick thanks to Gary Hasbach. Very professional and helpful. They always go above and beyond the way you want to be treated. Thanks to both Gary and Tammy Wagner for all the help with my new SUV More
by buicksuvmary
August 08, 2016
Excellent customer service! I recently had to bring my Buick Lacrosse in for repair of a recalled head lamp module. Dave Biagi was a pleasure to work with. He was friendly and pr I recently had to bring my Buick Lacrosse in for repair of a recalled head lamp module. Dave Biagi was a pleasure to work with. He was friendly and professional. I would definitely use Dave and his service department for any future repair needs. More
by KLB527
Employees Worked With
Dave Biagi
August 08, 2016
Outstanding service! My check engine light came on, panic right? However a call to the Crown Buick dealer service department had me and my La crosse in and the cause of th My check engine light came on, panic right? However a call to the Crown Buick dealer service department had me and my La crosse in and the cause of the problem taken care of in a matter of a couple of hours! Dave Biagi was the kind of professional you always hope to have handle your service needs. I can't say enough about the service area either, coffee, cookies, comfortable chairs. Thank you Crown Buick for making this scary experience turn out so good! Dolores Lovett. More
by happy customer
Employees Worked With
Everyone was friendly and I am more than pleased with their ability to take care of my car! , Dave Biagi
