Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Buick GMC
St. Petersburg, FL
3,701 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,701 reviews
August 11, 2023
Best service team and Howard Wilson rocks. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. Howard has been my service advisor for several visits to Crown and he always takes such great care of me. More
by cfaz
Employees Worked With
Howard Wilson
June 22, 2023
Once again I have received excellent service from Crown Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They sa Buick GMC St Petersburg, Fl. John Grundon and Bill Hevel are professional and friendly. I trust them completely. Wouldn't go anywhere else. They save me money and time. I expect you will feel the same. More
by Sdanglade
June 08, 2023
John Grundon and Crown GMC St. Pete has always exceeded my expectations! The staff is always friendly. If you are waiting for your car to be serviced, the waiting area is inviting, Pete has always exceeded my expectations! The staff is always friendly. If you are waiting for your car to be serviced, the waiting area is inviting, with complementary, coffee, and water along with vending machines, TV and free WiFi if needed. If you have to get back to work or home, the courtesy van is an option that I use and is very convenient. John Grundon, is a very courteous, professional and knowledgeable. John is always patient with me with ALL of my questions. He listens to my needs and concerns first and explains things to me thoroughly so that I understand what the need is for service on my vehicle’s. Thank you Crown GMC and thank you, John! More
by Cheri
Employees Worked With
April 29, 2023
I can't thank your service team enough for helping me navigate through my 2nd party extended warranty. John G and Bill H went above and beyond to help me get a certain part covered that my warranty sai navigate through my 2nd party extended warranty. John G and Bill H went above and beyond to help me get a certain part covered that my warranty said it didn't cover. But in the end it did. You guys save me hundreds and I am so appreciative. And that is why you have me as a customer for life. More
by jason.ventola
March 31, 2023
Another great visit and happy to be back as I sold my Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew Buick a couple of years ago, but happy to say I got another, just so I have the piece of mind to know who is servicing it. Bill Hevel and his crew is amazing. Professional, courteous, and knowledgeable. John Grundon was so transparent, honest, friendly and completely upfront to pricing, and what was needed. He even helped me go through all my warranty contracts to let me know what they do and don't cover. Above and beyond, thank you More
by jason.ventola
February 27, 2023
John Grundon is one of the most helpful and friendly person I have met. He explains everything clearly and upfront for you so you are not confused or charged anything you didn't want or need. If you hav person I have met. He explains everything clearly and upfront for you so you are not confused or charged anything you didn't want or need. If you have any question about what he says he explains everything with a lot of patience, respect, and with admiration. More
by Roberto
Employees Worked With
February 05, 2023
Not pleased with service this time around. I made an appointment & when I walked in the door no one came to help me for several minutes until a nice lady got up and asked "may I help you?" The I made an appointment & when I walked in the door no one came to help me for several minutes until a nice lady got up and asked "may I help you?" They acted like I was in the wrong place although I was in the service department. The man I made appt with didn't even look at me. Car wash- they didn't even do the back at all. Then they said they can't vaccuum it due to personnel issues. They did not check the air pressure in the tires. This was supposed to be a full service oil change (includes car wash and tire rotation). The last time I was at this dealer the service was superb but this time it was terrible. Makes me not want to go back! More
by Me
Employees Worked With
Jacquel
January 20, 2023
They took care of me when I was in desperate need of help. I was 700 miles from home and needed to get home quick. I couldn’t believe that they were able to get me back on the road in one day. I would r help. I was 700 miles from home and needed to get home quick. I couldn’t believe that they were able to get me back on the road in one day. I would recommend this dealership to anyone. Thanks again to John the service writer for keeping us updated. All the staff at Crown were very helpful in trying to deal with our situation. More
by Mrcjc
Employees Worked With
November 29, 2022
Everything went great. Just had an oil change and tire rotation. Jay was quick to write up my car, and even got a free car wash. I'll certainly be back. Very happy! Just had an oil change and tire rotation. Jay was quick to write up my car, and even got a free car wash. I'll certainly be back. Very happy! More
by rldunc
Employees Worked With
Jacquel Waller, Tom Everson
November 21, 2022
Everyone was great from greeted when pulling in, to Kim Stuckey, Service Advisor. I brought the Terrain for Recall within it was completed and my car was washed. Brought back to me by Roger, one of the Stuckey, Service Advisor. I brought the Terrain for Recall within it was completed and my car was washed. Brought back to me by Roger, one of the Service Deck attendants. I was very pleased. More
by steveandpat77
Employees Worked With
Kim Stuckey
