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Crown Buick GMC

St. Petersburg, FL

4.8
3,702 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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5237 34th St N

St. Petersburg, FL

33714

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Showing 3,702 reviews

August 10, 2022

I love my Buick Envision so much I decided to buy it. Tammy Wagner was super helpful as usual. She helped me through this process to make it seem less as this was my first time switching from a lease to More

by Angelika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Sarang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Crown Buick GMC responded

Angelika, Thank you for leaving Tammy this positive review and recommendation! We are so glad that she could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!

August 09, 2022

This was my first time buying a car through a dealership Spencer Guy was very helpful, friendly and patient extremely happy with my purchase. More

by Jean vascones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Saltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2022 -

Crown Buick GMC responded

Jean, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Spencer took great care of you! It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team! Safe travels!

August 07, 2022

Boris Cehic was a professional in handling my buying experience. He is great to work with! More

by ewatt3224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Saltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Cehic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2022 -

Crown Buick GMC responded

We are so glad that Boris could provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Thank you so much for your positive review! We wish you safe travels and we hope for an opportunity to work with you again in the future!

August 06, 2022

Wow, I almost never write a review, good or bad. However Howard Wilson, one of the service writers was by far the best I have experienced! He was courteous, knowledgeable, and projected a sincere i More

by sod91rap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Wilson
Aug 09, 2022 -

Crown Buick GMC responded

Thank you for taking the time to leave Howard this excellent review! We are delighted that he provided you with the quality service that you deserve! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he and the team may help you with!

August 05, 2022

Customer service rep Jacquell Waller was great handling a tough situation. Parts delay caused repair to take a month and a day. More

by jpkanesjoekane
Recommend Dealer
Yes
Employees Worked With
Boris Cehic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacquel Waller
Aug 10, 2022 -

Crown Buick GMC responded

Jpkanesjoekane Thanks for your kind words about Jacquell and taking time to write a review. We apologize for the delay with the parts needed. Unfortunately, supply chain issues are causing some parts to be delayed but we are doing our best to work within these challenges, and truly appreciate your patience. Bill Hevel, Service Manager

August 04, 2022

Jacquel Waller was friendly, knowledgeable and considerate of my time. O will definitely ask for his help in the future! More

by Vbaxendell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacquel Waller
Aug 04, 2022 -

Crown Buick GMC responded

Thank you for leaving Jacquel this positive review! We are so glad that he provided you with top-notch service. It is our pleasure to assist you in any way possible. We wish you safe travels and we look forward to continue serving you and your automotive needs in your visits to come!

August 03, 2022

Jay has always been honest when estimating my auto repairs up front. His warm smile makes the service area comfortable. More

by tammyswagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Ossenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2022

Had a transmission issue and immediately called John Grundon. He got me in right away and was able to provide a loaner car for my situation. He gave me status updates throughout the week on the progress More

by Mikeconeby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Grundon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Crown Buick GMC responded

Mike, We are so glad that John took great care of you and your vehicle. It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!

July 31, 2022

Crown Buick was wonderful to work with! They go above and beyond to help you, stay in communication with you and are friendly! These days it’s difficult to find this kind of customer servic More

by lm1110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Steinmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, 5-star experience! It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to give us a call if there is ever anything more that we may help you with!

July 31, 2022

Excellent service and accommodating to my hectic schedule. My AC issue was quickly resolved in spite of supply chain issues. More

by Kenfustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Berry
Aug 01, 2022 -

Crown Buick GMC responded

Thank you so much for your positive review! We are so glad that our team our team could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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