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Crown Automotive Collision Center

St Petersburg, FL

4.4
487 Reviews

5237 34th St N

St Petersburg, FL

33714

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487 Reviews of Crown Automotive Collision Center

January 03, 2015

Do not take your vehicle here. I have some minor body and alignment work done on my JAG in November 2014. Very poor workmanship.I will not recommended this services center!!! More

by Buddhakt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Stickney
Jan 09, 2015 -

Crown Automotive Collision Center responded

Dear Buddhakt, Thank you for taking the time to write your review regarding your experience working with us. In other communications with us you have expressed satisfaction with the body work that we repaired, but are unhappy with the way the vehicle drives. If it was something caused by the minor body work we completed for you, we would take care of it, but as we have discussed with you, this is an issue that needs to be addressed with the company who installed your wheels. If there is anything we can do to assist you with this, please do not hesitate to contact us. Sincerely, Mike Elliott, Manager, Crown Collision Center.

Jan 12, 2015 -

Buddhakt responded

Dear Mike. I email you about how un-satisfied I'm with the jobs your services center provided to my Jaquar but You not even responds to my email or try to do anything about it! As I described in my email to you before. My right front wheel came off the car as I was driving. My car was towed to your body shop for repair of the visible damaged to the right front fender and for Crown Jaquar to repair or replace all possible damaged to right brake caliber, rotor, shock, suspension... I asked Mike Stickney to have crown Jaquar technitians to diagnosis and give me a report or to replace any necessary parts because once I drive off your dealer it's my responsibility not the insurance company. NO DIAGNOSIS REPORT or NOTHINGS REPLACE. ( I forwarded that requested email to you). All wheels FIXED perfect by the wheel company and reinstalled by your body shop. I asked Mike to take all wheels off the vehicle balances and put back on..switch the new wheel to the right front... NEVER DONE. Front fender damaged: beautiful paint job! FENDER Installed 1/8 " off leave big space. Alighment: steering colum point to the left, car pull to the right, shake when drive. Right front brake grinded when put on brake. Right shock showed oil leaks. All I can say is I should of have my car tow to my regular dealer Jaquar or Tampa. Their jobs performance and customer services is superb!

Feb 06, 2015 -

Crown Automotive Collision Center responded

Dear Mr. Thai, Thank you for taking the time to write your review and providing us with valuable feedback about your experience with us. We always strive to give our customers a great repair experience and we apologize that you feel this wasn’t the case for you. I do appreciate you taking the time to discuss the issues with me via email, and I look forward to being able to assist you further when you are able to bring your vehicle back to us. Sincerely, Mike Elliott, Manager, Crown Collision Center

December 26, 2014

I am a highly satisfied customer The repairs were handled in a timely and professional manner. I greatly appreciate the care and attention to detail Steve Lukas paid to my automobile More

by gmerchman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lukas
December 01, 2014

Highly recommend !!! Thank you so much Chuck Stickney. You made my first time having my vehicle fixed and painted, an overall great experience. My car looks brand new. I More

by BARBB_619
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Stickney
November 22, 2014

Fantastic Service!!!!!!!!!!!!!!!!!!!! Thank You Crown Coliision Center and Chuck Stickney for the wonderful customer service. It was my first time having my vehicle serviced and it was an More

by babyblueboi24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Stickney
November 21, 2014

Outstanding Service and Repairs My car was recently rear-ended and needed repair. I had dealt with Crown Collision before and am familiar with their work. Michelle Trippi was extreme More

by Karen Steidinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Trippi, Melissa Wilkinson
November 20, 2014

Crown Gets It Done Oustanding service. Chuck stayed in touch. Followed up. Highly recommend this deaalership for major or minor repair work. When people do what they say More

by Tommygibbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Stickney
November 09, 2014

Great job They did a great job painting my car. They finished in the time they said they would and were very pleasant to deal with. I will defiantly go back nex More

by crystalfl17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Stickney
August 10, 2014

Great Service Worked with Chuck Stickney, very helpful and great customer service. I also worked with Melissa Wilkinson she was also very helpful. Crown always go More

by flarich0812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Wilkinson, Chuck Stickney
July 31, 2014

Steve Lukas was great My beloved 350z was involved in an accident this month and Steve Lukas was professional and easy to work with. He expertly handled the details and the More

by nan350z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lukas
April 29, 2014

loved the job I had a minor fender bender with my car and when I picked it up today I was very impressed with the work that was done. Mike Stickney and Melissa were More

by rgates2704
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stickney