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Crown Acura - Service Center

Clearwater, FL

5.0
1,371 Reviews

1,371 Reviews of Crown Acura - Service Center

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March 01, 2019

18 Years and Counting on Acura Clearwater Service Department I have been having my Acura vehicles serviced at Crown Acura in Clearwater FL for 18 years. John Shaw was my first and has been my only service adviso More

by G-Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Crown Acura responded

Hi Ed, Thank you so much for your incredible review and recommendation! We are so honored by your loyalty, and we are thrilled that John has consistently provided you with exceptional service that continues to maintain your full confidence and satisfaction. We are proud to have you as a part of our Crown family, and we hope we are given the opportunity to serve you for many years to come.

February 27, 2019

Awesome service They are a great team. They treat every customer with respect and put a lot of effort into taking care of everyone. Fantastic service team More

by Oriv123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Crown Acura responded

Your satisfaction is our priority, and we are pleased that has been made evident through the service that we provide to you. We appreciate your kind review and look forward to continue serving you in the future.

February 27, 2019

Buick Oil Change I took my 2012 Buick Enclave in for an oil change. I was greeted by Trevor a lot attendant and escorted to Logan Lane - who handled the rest of the More

by Bobjoekids4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Lane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor
Mar 01, 2019 -

Crown Acura responded

Thank you so much for taking the time to share this great feedback! It is a pleasure to hear that Trevor and Logan took such good care of you throughout the entirety of your visit. We strive to provide our guests with high-quality and efficient service, and we are overjoyed that our efforts have met your satisfaction! We hope to work with you again soon.

February 24, 2019

Great experience Kyle was very helpful and fast setting up my Bluetooth and Tina made sure everything went smooth during my visit. Always a great experience at Crown A More

by Kayleen48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Arendes, Kyle Vonnes
Feb 25, 2019 -

Crown Acura responded

Hi Kayleen, Thank you so much for your 5-star review! We are so glad that Kyle and Tina took efficient and effective care of you and your vehicle during your recent service! It is our pleasure to serve you, and we look forward to the opportunity to work with you again.

February 16, 2019

Quick and Professional I had a steering issue and Bart got my car fixed in a day. Had to use a loaner but they seem to always have one. It was nice enough that I thought Bar More

by Surf_or_die
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Crown Acura responded

Thank you so much for your very kind review! It is our joy to serve you, and we are pleased that Bart ensured that you were well taken care of and your service was completed efficiently. Please let us know if there is anything more we may help you with in the future. We look forward to working with you again.

February 16, 2019

Best service in town When you visit the service department, ask for John Shaw. I came in for my first service, I was greeted as I drove in, waited a short period of time, More

by MDX owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2019 -

Crown Acura responded

Thank you for leaving John this kind recommendation! It's a pleasure to hear that your recent service visit was quick and efficient. We are proud to have your confidence, and we look forward to continue serving you in the future.

February 14, 2019

service I have dealt with Tina Arendes for service before and will continue to do so. She handled my request for an app't so that I had a time which was conve More

by capo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Feb 19, 2019 -

Crown Acura responded

Thank you so much for your wonderful review! It is a pleasure to hear that Tina was thorough and efficient in getting you and your vehicle taken care of. She will be honored to know that she has your confidence, and we are certain that she will continue to take good care of you and your automotive needs in the future.

February 14, 2019

QUALITY Service I purchased my ACURA TL new in 2007. We moved away for a job opportunity and are very happy that we have returned to Florida. There was no reason fo More

by TW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2019 -

Crown Acura responded

Thank you so much for your incredible review. We are proud to have you as a part of our Crown family, and we are so honored to have your full confidence. Providing our guests with thorough service and attaining their full satisfaction is our goal, and we look forward to continuing to offer you our best vehicular care for many years to come.

February 12, 2019

Crown is committed to being the best My service associate is Chris Sanborn, Jr. He exemplifies the dealership's commitment to be the best at all that they do. Trustworthy, caring, skilled More

by Semper Fi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Pearson, Chris Sanborn Jr
Feb 14, 2019 -

Crown Acura responded

Thank you for taking the time to share this incredible review. We are overjoyed that your vehicle has remained reliable for the past 20 years, and we are thrilled that Chris has been of such great assistance to you in maintaining it. He will be so honored to hear of your very kind words, and we are certain that he will continue to take exceptional care of you and your vehicle in the future.

February 12, 2019

outstanding service I've leased acuras since early 1990 and have always received excellent service from the salesman. Likewise the service department has always been acc More

by gmc343
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Johnson, Sherrie Taylor
Feb 14, 2019 -

Crown Acura responded

Thank you so much for your kind review and your continued confidence in our dealership! We appreciate the opportunity to work with you, and we are happy to hear that you consistently feel well taken care of by our team. We hope to continue serving you for many years to come.

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