Back

Crown Acura - Service Center

Clearwater, FL

5.0
1,371 Reviews

1,371 Reviews of Crown Acura - Service Center

Sort by
March 26, 2019

Returning customer Quit going to this dealer - always told I needed unnecessary repairs. Finally went back & found Bart Bartley & technician Will Z. to be honest and tho More

by MEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will Z.
Mar 27, 2019 -

Crown Acura responded

Thank you so much for your 5-star review. We are constantly striving to better our service, and we appreciate your willingness to give our dealership another chance. We are happy to hear that Bart and Wills' service did not disappoint, and we hope to continue serving you in the future.

March 22, 2019

Great experience every time. Ask for Bart Bartley! Outstandingly professional, timely and well performed service. This is the top dealer for Acua service bar none. Bart Bartley has been our service adv More

by trapani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Crown Acura responded

Thank you so much for your incredible review! We are honored by your kind words and thrilled to know that Bart consistently provides you with the 5-star service you deserve. We thank you for your confidence in our service team, and we hope to meet your satisfaction for many years to come.

March 22, 2019

A1 Service and Front brake pad replacement/Rotor shaving Tina, as usual, was very responsive, informative and timely in getting the work completed. I highly recommend her services to anyone Crown Acura,s ser More

by Bluffs Dweller
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Barry, Tina Arendes
Mar 25, 2019 -

Crown Acura responded

Thank you so much for your recommendation! We certainly agree that Tina is a wonderful asset to our team, and we are overjoyed to know that she consistently takes thorough and efficient care of you and your automotive needs. She will so touched by your kind words, and we are sure that she will continue to impress you with her efforts in the future.

March 21, 2019

Always a Wonderful Experience Tina and her team of professionals always make the service experience grand! Chris helped expedite the process as well with some humor from Bart Bartl More

by Rubytyesday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sanborn Jr, Tina Arendes
Mar 25, 2019 -

Crown Acura responded

Providing our customers with exceptional dealer experiences is our goal, and we are so pleased that Tina, Chris, and Bart could make your recent visit as efficient and enjoyable as ever! They will be so honored to hear your wonderful review, and we are certain that they will continue to offer you the same quality care in the future.

March 20, 2019

Oil change They lost my appointment but still did the oil change when I came in. However they found a code and changed the differential oil after only 15,000 mil More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Logan Lane
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2019 -

Crown Acura responded

Dear Dave, As your Service Advisor explained to you at the time of your visit, it is the Acura maintenance requirement that the first differential fluid exchange is to be performed at 15,000 miles and then every 30,000 miles going forward. The need for the service was explained to you by our service advisor, and the repair was completed with your prior signed approval. If needed, we would welcome the opportunity to discuss this with you further with you. Feel free to contact me at 727-507-8866. Sincerely, John Schnepp, Service Director.

March 15, 2019

Service department does an outstanding job! My wife and I reguarly have our Acura RDX and RLX serviced at Crown Acura with Bart Bartley or John Shaw. Any questions we have our answered immediate More

by Vanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Crown Acura responded

Thank you so much for your wonderful review. We are overjoyed that our team could consistently be of assistance to you and your wife. It is our pleasure to serve you and our goal to ensure that your dealer experiences are always positive. We are proud to have your confidence, and we look forward to continuing to offer you our best assistance in the future.

March 14, 2019

Excellent Customer Service I had the pleasure and immense good fortune of meeting and working with John Shaw, at Crown Acura, since I purchased my very first Acura Integra in 19 More

by Roxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Crown Acura responded

Hi Roxy, Thank you so much for taking the time to share this incredible review and recommendation! It is amazing to hear how confident you are in John's efforts, and we are thrilled that he continues to provide you with the thorough and reliable service that you deserve. We are so honored to have had your 24 years of loyalty, and we are certain that John will continue to offer you his best quality customer and vehicular care for many more to come.

March 13, 2019

Repairs and Service Highly recommend John Shaw. His customer service skills excel! I am a repeat client at Crown for the last 7 years and John has always done a fabulous More

by Jpam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Crown Acura responded

Thank you so much for your kind recommendation and your continued confidence in our dealership. We are honored to know that John's service has not failed to meet your expectations- in your 7 years of working with us. Your safety and satisfaction come first to us, and we look forward to continuing to maintain them both in the future.

March 13, 2019

Fast and efficient. I easily scheduled an appointment on line. I was in the area and arrived about an hour earlier than my scheduled appointment. They still got me in rig More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bart Bartley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2019 -

Crown Acura responded

Thank you so much for your 5-star review! We are so pleased that we could get you in and efficiently taken care of. It is a pleasure to hear of your satisfaction, and we hope to see you again the next time you are in need of automotive service.

March 07, 2019

A/C Service The service I received at Crown Acura, Clearwater was exceptional. The Service Advisor, Tina Arendes was very professional and, at the same time pers More

by OntarioTraveller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Arendes
Mar 11, 2019 -

Crown Acura responded

Thank you so much for sharing this wonderful review! It is a pleasure to hear that Tina provided you with service even more thorough and efficient than you had anticipated. We are proud to have earned your confidence, and we look forward to the opportunity to serve you again.

...
92
...