Crown Acura - Service Center

Tina Arendes did a great job . Tina and the maintenance staff always take very good care of my 2013 RDX. All the staff is friendly and focused on providing top notch service. That’ Tina and the maintenance staff always take very good care of my 2013 RDX. All the staff is friendly and focused on providing top notch service. That’s what keeps me coming back. Thank you, Tina and al the service staff ! More

#1 Service Department In The World Words cannot describe the unparalleled service that is received by choosing this car dealership. John Shaw has been working there for decades and neve Words cannot describe the unparalleled service that is received by choosing this car dealership. John Shaw has been working there for decades and never faults at providing top notch 5-star service. He is an absolute asset to the Crown Automotive Car Group. Bart Bartley also assisted me on this service visit, and again provided outstanding and professional service. Stephanie Barry greeted me with a warm and welcoming personality as she always does on every visit. The service manager John Schnepp, parts manager Garry Barrett, and parts specialist Rich Dolan, were also available to spend time making me feel welcomed on this visit. I cannot think of one thing they could have done better to assist me with my automotive needs. Thank you Crown Acura! More

2 Recalls Repaired Tina was great! She’s very personable and engaging. She was on a lunch break when my vehicle was finished, and so I didn’t see her. She actually cal Tina was great! She’s very personable and engaging. She was on a lunch break when my vehicle was finished, and so I didn’t see her. She actually called later, and left me a voicemail, apologizing for that. Tina, a girl’s gotta eat, right?😉 More

Great Experience! I took my car in to get some work done. This was my first visit to Crown Acura. Everyone was extremely friendly right from the start. I dealt with Joh I took my car in to get some work done. This was my first visit to Crown Acura. Everyone was extremely friendly right from the start. I dealt with John Shaw. He has excellent customer service. He kept me in the loop regarding wait time. He mentioned all of the recommended work that eventually needs to be done and was not pushy at all. There was a little mix-up over the cost of service and he made sure that I received the price he quoted me. Overall wonderful experience and I will be back. More

Wonderful Service Experience Again I had another wonderful experience with my regular car maintenance at Crown Acura. The service team are super helpful and informative and pleasant to I had another wonderful experience with my regular car maintenance at Crown Acura. The service team are super helpful and informative and pleasant to work with. Thank you Tina and John! More

Spectacular service I had such a great experience when I went in to ask about services last week with Logan Lane. He told me that it would be a long wait and helped with I had such a great experience when I went in to ask about services last week with Logan Lane. He told me that it would be a long wait and helped with reserving an appointment at a closer Acura dealership to my home. The great connection with him actually made me cancel my appointment days later and go back to Crown Acura. When I arrived to pick my car back up John Shaw took care of me and I felt even better about my experience because Logan mentioned something that made a connect to the first time I went. John Shaw spoke to me about upcoming services that will be needed and didn’t pressure me into anything but made feel obligated with his knowledge of the services and warranties. John and Logan made me feel at home away from home being that I moved from New York City 1 month ago. GREAT GUYS I WILL DEFINITELY BE BACK AND RECOMMEND. More

Service with a smile! Tina Arendes was terrific! I came in for routine service and a concern which was answered with smooth efficiency! Also, after the inspection found wo Tina Arendes was terrific! I came in for routine service and a concern which was answered with smooth efficiency! Also, after the inspection found work that had to be completed, all was accomplished on time and found to be under warranty! THANKS. More

Great service as always Bart Bartley is the best. We are always taken care of by Bart and Crown. We are customers for life. Ask for Bart if you need anything or have any qu Bart Bartley is the best. We are always taken care of by Bart and Crown. We are customers for life. Ask for Bart if you need anything or have any questions. He will take care of you. More

Really good service I would highly recommend John Shaw and Chris Sanborn at Crown Acura Service Dept. They have a high degree of professionalism and know how to get the j I would highly recommend John Shaw and Chris Sanborn at Crown Acura Service Dept. They have a high degree of professionalism and know how to get the job done. It is a pleasure doing business with these Advisors. More

Car Serviced Tina was great as usual! I needed to drop off my car and get a loaner for the day,she took care of it! Always a pleasure coming in and seeing her smil Tina was great as usual! I needed to drop off my car and get a loaner for the day,she took care of it! Always a pleasure coming in and seeing her smiling face! Thanks again, you ROCK!! All the best, Jill Fuller More