Crown Acura - Service Center

Service Schedule service with Julian Bitar was efficient and cordial...explained everything in detail and helped with a last minute understanding of the the Schedule service with Julian Bitar was efficient and cordial...explained everything in detail and helped with a last minute understanding of the the driving modes. Very nice young man and addition to Acura team. More

Great service I had my RDX serviced this week. Julian Bitar was my service advisor and did a great job! Very courteous and attentive. I decided to wait on it and Ju I had my RDX serviced this week. Julian Bitar was my service advisor and did a great job! Very courteous and attentive. I decided to wait on it and Julian came over every few minutes to give me an update on what they were doing and how much longer it would be. I could not ask for a better advisor! More

Oil Change routine I had a s heduled 3pm service and was out by 3:50 on a Friday. I was very impressed and it was a great way for me to begin my weekend! I had a s heduled 3pm service and was out by 3:50 on a Friday. I was very impressed and it was a great way for me to begin my weekend! More

Recall Service Julian made sure that my service appointment went very smoothly and quickly. Even though there was a small issue with the online scheduling, he ensure Julian made sure that my service appointment went very smoothly and quickly. Even though there was a small issue with the online scheduling, he ensured that the issues with my car were addressed quickly so I could get out and carry on with my day. More

Crown Acura Value This dealership has been my choice for almost eight years for sales and service. I live over 30 minutes away and i feel it has been worth the drive th This dealership has been my choice for almost eight years for sales and service. I live over 30 minutes away and i feel it has been worth the drive through city traffic to have the best vehicle for the best value and the best value in service for the continuous reliability and safety of my vehicle. All of Crown dealerships that I have dealt with offer a pleasant and relaxed atmosphere while offering cost effective and efficient service. Thank you Crown. More

Chris Sanborn my rep is outstanding,professional and extreme Chris Sanborn is the best, professional,supportive and just plain cares what he does to make the expiernce great. Chris is asset to Crown dealership , Chris Sanborn is the best, professional,supportive and just plain cares what he does to make the expiernce great. Chris is asset to Crown dealership ,I own SUV RDX and strongly consider purchasing another vehicle because of him. Thank John Bruno More

Excellent maintenance service by Julian Bitar Great experience at crown Acura for maintenance service for the first time. Everyone are so helpful and cheery. Especially Julian Bitar was excellen Great experience at crown Acura for maintenance service for the first time. Everyone are so helpful and cheery. Especially Julian Bitar was excellent in communicating what are the first time service included and the price. Very friendly and makes a customer feel comfortable while waiting. Got the maintenance done earlier then expected! More

Maintenance - Service Center is AMAZING Anytime my Acura TL 2012 needs maintenance I always call Bart Bartley. He is a gem. He always puts the customer first and communicates clearly so ther Anytime my Acura TL 2012 needs maintenance I always call Bart Bartley. He is a gem. He always puts the customer first and communicates clearly so there are no surprises. I always have a pleasant experience when I bring my vehicle for service. Crown Acura is THE Dealership to GO TO. Trust me. More

Always great service! Thank you, John Shaw for your congenial but professional courtesy in making sure my maintenance service experience was speedy and through! I appreciat Thank you, John Shaw for your congenial but professional courtesy in making sure my maintenance service experience was speedy and through! I appreciate doing business with Crown Acura, and trust that my time in the dealership will always be pleasant and comfortable regardless of the reason for the visit! More

Excellent Service by Bart Bartley and Crown Acura! My most recent visit to Crown Acura for service was absolutely wonderful...not just because of the mechanical issues being addressed with excellence, My most recent visit to Crown Acura for service was absolutely wonderful...not just because of the mechanical issues being addressed with excellence, but more importantly because of the service level received. I worked with Bart Bartley and from my first phone call to all of the service required, Bart was a pleasure to work with and was extremely customer-focused and service-minded. It really felt less of a transactional business relationship and more of a service-minded and service-focused relationship. I have heard it said that the sales team of a car dealership will sell you your first car, but the service team will sell you your next 5 cars. That is absolutely true and while of course Acura makes an amazing vehicle, it is the service levels from team members like Bart Bartley that will make me come back again. He did a great job and is an ambassador for the Acura brand. I appreciated his friendliness, his knowledge, how helpful and fair he was, his communication, and again the high level of excellence in which he delivered service. I felt that Bart was really looking out for my best interest with the various items for the vehicle. All of the issues with the vehicle were fixed in wonderful fashion as well of course. Thank you Bart and Crown Acura! You have a loyal customer. More