Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,371 Reviews of Crown Acura - Service Center
Sort by
February 27, 2020
Chris is the absolute best salesman ever. I wouldn't recommend anyone else. Super helpful and got me the perfect car. all of my questions and concerns were answered before I had to even ask him anythin recommend anyone else. Super helpful and got me the perfect car. all of my questions and concerns were answered before I had to even ask him anything. He will tell you everything you need to know and will not waste your time talking about non relevant things which I appreciate. Best experience ever hands down! More
by Tk409
Employees Worked With
February 25, 2020
My name is Gordon Parsons. I am from Halifax, Nova Scotia, Canada wintering in Largo. While here I encountered problems with my 2017 Acura MDX. The alarms were going and the vehicle wouldn’t start. I Scotia, Canada wintering in Largo. While here I encountered problems with my 2017 Acura MDX. The alarms were going and the vehicle wouldn’t start. I took it to Crown Acura where the service I received was second to none. My service advisor was Logan Lane. He filled out all the paperwork and set me up with a Loaner Vehicle. I was on the road with a Loaner within 1 hour of arriving at the dealership. The next day Logan called me to advise me of the problem and the repair. Parts had to be ordered from Canada. He kept me advised of the anticipated delivery and repair. The vehicle was repaired promptly on receipt of the part. The whole experience was seamless from beginning to end. I would strongly recommend Crown Acura service advisor Logan for a job well done More
by Ghp
Employees Worked With
February 22, 2020
Logan Lane was so helpful when I had to get my car serviced, he made the whole process quick and easy! Definitely going back to him next time! serviced, he made the whole process quick and easy! Definitely going back to him next time! More
by HMorgan
Employees Worked With
February 20, 2020
Bart was very helpful. He had everything ready when I arrived. He went over all of the service options and made recommendations. He explained all of the services performed and the upcoming services. arrived. He went over all of the service options and made recommendations. He explained all of the services performed and the upcoming services. More
by KevinR2
Employees Worked With
February 19, 2020
My second visit and I am equally impressed each time. My 2020 MDX found a screw in the new tire and do to a schedule crunch had to have an immediate resolution. Julian Bitar stepped up and took control with 2020 MDX found a screw in the new tire and do to a schedule crunch had to have an immediate resolution. Julian Bitar stepped up and took control with a timely solution and also went beyond my expectation in handling a road hazard claim. I appreciate the courtesy and the professional way he helped in getting this resolvedI Thank you Julian and Crown for a job well done. Bruce S. More
by Financialsnyder
Employees Worked With
Julian Bitar
February 19, 2020
We bought our MDX here and have been coming to the service center for over 6 years for all of the maintenance needed. We are very satisfied with the work and customer service at Crown Acura. Our ser service center for over 6 years for all of the maintenance needed. We are very satisfied with the work and customer service at Crown Acura. Our service rep Bart Barley is always so helpful and friendly. We can count on him to give us sound advice and to take care of our car. Thank you! More
by liwwatts
Employees Worked With
February 18, 2020
Service Excellence! Always a sincere pleasure to see Bart Bartley and experience his professionalism and desire to satisfy the customer no matter how big or small the tas Always a sincere pleasure to see Bart Bartley and experience his professionalism and desire to satisfy the customer no matter how big or small the task! When it comes to service for your Acura, I tell everyone......"Better see Bart!" Thanks again for taking such great care of us Bart! More
by Tampa Joe
Employees Worked With
February 18, 2020
Amazing service After several Acura dealers were unable to diagnose my RL's winning noise, Steve Callandera, one of the mechanics at Crown found the problem. "Nope, y After several Acura dealers were unable to diagnose my RL's winning noise, Steve Callandera, one of the mechanics at Crown found the problem. "Nope, you don't need a new transmission, you just need to replace this rubber hose." Wow, that's great news. Also big kudos to my Service Advisor Bart Bartley who is the person that really made me feel at ease with the dealership. It's my new dealership for sure. Thanks Bart Bartley and thank you Crown Acura ! More
by wdgrable
Employees Worked With
February 16, 2020
Excellent Service! John Shaw is an outstanding Service Adviser! I have been leasing cars from Acura for over 12 years. During this time frame, John has always been my S John Shaw is an outstanding Service Adviser! I have been leasing cars from Acura for over 12 years. During this time frame, John has always been my Service Adviser (if he is on vacation, I will wait until he gets back to be sure to schedule my appointment with him)! Not only is he very professional and knowledgeable, he is very friendly. Crown Acura is a great place and I highly recommend them! More
by Michelle M.
Employees Worked With
February 15, 2020
John Shaw Excellent Customer Service Rep John Shaw continues to amaze me with his knowledge of the car symptoms presented. He and his staff provides excellent service and is a pleasure to w John Shaw continues to amaze me with his knowledge of the car symptoms presented. He and his staff provides excellent service and is a pleasure to work with. CLB More
by acura333
Employees Worked With
