Crown Acura - Service Center

Great Professional Service We've purchased two cars from Crown Acura and recently took one in for servicing . John Shaw was helpful and professional. We received a discount coup We've purchased two cars from Crown Acura and recently took one in for servicing . John Shaw was helpful and professional. We received a discount coupon one day after the completion and in my impatience I filled out a survey saying I wasn't happy that I hadn't heard back about the acceptance of it. John had already emailed me with the good news. First class through and through. We are customers for life. More

Great and speedy service Bart always makes me feel at home and gets me in and out with no hassle. Great guy to deal with when you're having car problems. Bart always makes me feel at home and gets me in and out with no hassle. Great guy to deal with when you're having car problems. More

I had my serviced by Bart Bartley today and he did an efficient job with my vehicle and I was very pleased with him I recommend him if you need service done! efficient job with my vehicle and I was very pleased with him I recommend him if you need service done! More

Bart Bartley at Crown was an awesome Service Rep! I was so impressed with my experience at Crown today! I was warmly greeted upon arrival. Bart met me with all the CDC standards (masks, gloves..etc... I was so impressed with my experience at Crown today! I was warmly greeted upon arrival. Bart met me with all the CDC standards (masks, gloves..etc...) to discuss my maintenance requirements. I was informed of what needed to be done! AND I was in and out within an hour and a half! Also, I so appreciated that complimentary car wash! Thank you, Bart, for such a great experience... I will be back! Jane from Tampa More

Professional service with a personal touch This was my first service visit in Florida and the whole experience was a pleasure. I scheduled appt. online and was greeted by service personnel tha This was my first service visit in Florida and the whole experience was a pleasure. I scheduled appt. online and was greeted by service personnel that practiced all CDC guidelines for safety. My service agent Julian Bitar was extremely pleasant and professional. I chose to wait and I was offered complimentary snacks and drinks which helped make my wait more comfortable. I will be back for my next service. Thank you. More

Great service in a Covid-19 world My sevice light went on at the beginning of this pandemic, but avoided talking in my TLX. Bart greeted me with mask and gloves on, walked me thru all My sevice light went on at the beginning of this pandemic, but avoided talking in my TLX. Bart greeted me with mask and gloves on, walked me thru all of their safety protocols which was great. He took care of all issues and car was ready on time. Thanks Bart! Stay safe! More

Great Service Great service department with John Shaw. I am older and don't drive a lot; but, he keeps my ILX in great condition for my safety based on the age of t Great service department with John Shaw. I am older and don't drive a lot; but, he keeps my ILX in great condition for my safety based on the age of the car and not miles driven! I really trust him! THANKS! More

Tire Service I brought my vehicle in to repair a nail in the tire and ended up buying a new tire. I knew I had purchased a "Tire Warranty", but I could not find t I brought my vehicle in to repair a nail in the tire and ended up buying a new tire. I knew I had purchased a "Tire Warranty", but I could not find the paperwork. John Shaw, was able to find my warranty paperwork online immediately and it was a whirlwind after that getting it fixed! He had a new tire ordered and ready for me the very next day, had it on, balanced and ready to go in no time. John was very mindful of keeping me up to date on the progress of my repair. I always enjoy working with John as he always greets me with a great smile, he has a patient demeanor and always gets me back on the road as efficiently as possible. Thanks once again John for another positive experience! More

Excellent service. In and out in less than an hour for a pollen and engineer air filter replacement. Bart was as courteous and professional as always. pollen and engineer air filter replacement. Bart was as courteous and professional as always. More

BART-EXCELLENT AS ALWAYS! Bart got me in and out in a rapid fashion. He is precise in explanations and paperwork. In addition, he is always in a good humor. I recommend him wi Bart got me in and out in a rapid fashion. He is precise in explanations and paperwork. In addition, he is always in a good humor. I recommend him with high praise. More