Crown Acura - Service Center

Top-Notch Facility and Service Julian Bitar was my service provider and kept me informed throughout the process. The facility made sure the seats were socially distanced and plenty Julian Bitar was my service provider and kept me informed throughout the process. The facility made sure the seats were socially distanced and plenty of supplies to keep the snack bar active. I was able to work while waiting and Julian wiped down my door handles, steering wheel as he walked me to my car. The service and facility were top-notch all the way and I highly recommend them. More

Julian Bitar at Crown Acura is Great! Had a fuel pump recall and Julian Bitar at Crown Acura in Clearwater was very professional and got everything done right on time. Always enjoy this d Had a fuel pump recall and Julian Bitar at Crown Acura in Clearwater was very professional and got everything done right on time. Always enjoy this dealership. Been going there for decades and they always are professional. More

love dealing w Bart for servicing my Acura! he’s great! the dealership as a whole has been great! we’d definitely return here for buying and maintaining our vehicles! the dealership as a whole has been great! we’d definitely return here for buying and maintaining our vehicles! More

August 4, 2020 Today I took my MDX to Clearwater Crown Acura. My usual service rep was not available so I had a rep I had not seen before. I have been going to this dealership for the last 20 years. Bart Acura. My usual service rep was not available so I had a rep I had not seen before. I have been going to this dealership for the last 20 years. Bart Bartley had one of my problems fixed before I even asked him about fixing it. My right front tire had been leaking air for about 3 weeks. No one could seem to find the problem. Bart had the tire checked out and a nail was found in the middle of the tire, causing the leak. The leak was repaired. I thought I was having a problem with the running lights and Bart went through all the lights, getting in and out of the car each time, showing me what lights should be on at each setting. The car had been washed and Bart personally dried off spots that had been missed. The car looked like new when I left. He also did the check out process himself. Bart does a great job from start to finish. He does it all! I would recommend him and this dealership to anyone! Joyce A. Fawell More

Outstanding Service and Professionalism I have been buying my cars from Crown Acura for the last 25 years (starting with my first Integra in 1995), and I think that alone is a testament to t I have been buying my cars from Crown Acura for the last 25 years (starting with my first Integra in 1995), and I think that alone is a testament to the exceptional quality and service that is consistently provided by both the sales and service teams at Crown Acura. I just purchased my 6th Acura from Crown Acura, a 2020 RDX. From day one, I have had the amazing good fortune of working with John Shaw as my service advisor. I honestly cannot say enough good things about John. His professionalism, expertise, diligence, expansive knowledge, and outstanding level of customer service are second to none! He is readily accessible when needed and strives to do his best for the customer in all situations. Plus, he is also such a nice guy, fun to talk to, and always has a smile on his face! John's extra efforts to assist the customer consistently go above and beyond. And as the service department is typically the ongoing face of an organization, John epitomizes all that is right in this crazy world and I thank God for him! John truly is an asset to Crown Acura and, in large part, the reason why I keep coming back to Crown for all my cars! I know that John is a highly regarded professional in his field, but I hope his management team takes note of all his positive reviews, as he has earned each and every one of them!!! :-) As usual, excellent job, John, and much appreciated!!!! More

Great service at Crown Acura My Acura was over due for an oil change and I had just received a recall for a fuel pump. John Shaw has been my go to service man for my last 7 Acura My Acura was over due for an oil change and I had just received a recall for a fuel pump. John Shaw has been my go to service man for my last 7 Acuras. He's very conscientious and helps me out with all my car needs. He scheduled me to get both services done at the same time and I was in and out in record time. Thanks John. More

BEST SERVICE REP Our 2012 acura with over 100K miles, had a light come on about the power steering. And the car was so hard to steer. So we took it into to Crown Acura Our 2012 acura with over 100K miles, had a light come on about the power steering. And the car was so hard to steer. So we took it into to Crown Acura and John Shaw was our service rep. He looked it up and told us the part and labor was covered under warranty and he will expedite the repair so we can get our car back as soon as possible. The same day we dropped it off, John called us and told us that he already ordered the part to be overnighted and he told us our car will be ready the next day. The next day came and John called us in the morning to let us know the car is ready. Now that's what you call "EXCELLENT SERVICE". Thank you John More

A+ Service at Crown Acura Despite not buying my car at Crown Acura, each time I take my car in for service, I choose to work with Logan Lane. There is no price gouging or lack Despite not buying my car at Crown Acura, each time I take my car in for service, I choose to work with Logan Lane. There is no price gouging or lack of respect toward customers that you'd find at a typical dealership. Logan Lane has been handling all my service requests since day one; I've never had an issue. He is transparent, polite, and I highly recommend his service to anyone whether they are an Acura owner or not. Thank you Logan for being honest in services, pricing, and overall maintenance regarding my vehicle. More

Excellent customer service John Shaw is my service rep and he is the reason I am a loyal Acura customer. His customer service is amazing and he is very professional. He is a g John Shaw is my service rep and he is the reason I am a loyal Acura customer. His customer service is amazing and he is very professional. He is a great ambassador for Crown Acura. Great product also!1 More

Years of great service Crown has served me well for decades. Just bought my new car there - my third Acura. Love the service they provide. John Shaw, service manager, had be Crown has served me well for decades. Just bought my new car there - my third Acura. Love the service they provide. John Shaw, service manager, had better not ever retire. Ashley Proefke was a great help in sales. I just can't say enough good stuff about this place. The waiting areas are awesome. They have clean, spacious areas, well stocked with anything you need to snack on - including coffee, water, etc. fully connected to Wi-Fi. Thanks for many decades of great service, Acura! More