Crown Acura - Service Center

No one but Crown Acura touches my cars. They handled all maintenance for the last 5+ years. I drive over a hour because I know the work is done right, at a fair price. John Shaw is the They handled all maintenance for the last 5+ years. I drive over a hour because I know the work is done right, at a fair price. John Shaw is the best service advisor, his communication is top notch and he always looks for coupons/discounts to help reduce maintenance costs. John and the Crown Acura Team are #1! More

John Shaw has been my service advisor for years . I needed my car checked for an upcoming road trip and it needed some repairs . Not only did John fit me in, he had my car back to me in record time a I needed my car checked for an upcoming road trip and it needed some repairs . Not only did John fit me in, he had my car back to me in record time and in perfect working order . He always takes care of me and my vehicle as if I have a brand new car. My car is much older but because of the excellent care that he ensures happens , I have been able to keep my car and it runs great! When it is time to buy a new one this is where I will go and I know John will always make sure that he keeps me up to date on what my car needs , and the new one will last just as long as the one I have now because of the attentiveness John has to detail. I highly recommend anyone use this service department for their service needs and if you can get John, that’s even better . More

Brought our 2017 MDX for a scheduled maintenance service. Our service advisor, Bart Bartley, was great to work with. He was professional and courteous. He explained the work that needed to be done and arra Our service advisor, Bart Bartley, was great to work with. He was professional and courteous. He explained the work that needed to be done and arranged a loaner vehicle for me. He set proper expectations and was in constant communication as to when the job will be done. Thank you so much for going above and beyond. More

Visited twice in the last week, once for a nail in my tire, and then for scheduled maintenance. They got me in and out while I waited! Bart is always so helpful. tire, and then for scheduled maintenance. They got me in and out while I waited! Bart is always so helpful. More

John was extremely helpful. My service appointment addressed my needs and John was able to work with Service people to get me to my next appointment on time! My service appointment addressed my needs and John was able to work with Service people to get me to my next appointment on time! More

John is the best. Always in contact when needed, and always kept me in the know if anything changed. Loaner vehicle was supplied when needed. Thanks! Always in contact when needed, and always kept me in the know if anything changed. Loaner vehicle was supplied when needed. Thanks! More

Excellent customer service start to finish. Exceptional Professionalism by John Shaw. Thank you so much for helping us without an appointment! Exceptional Professionalism by John Shaw. Thank you so much for helping us without an appointment! More

Excellent service at this dealership. Bart Bartley is great and works with me and my budget to get the most important items done. Thanks Bart! Bart Bartley is great and works with me and my budget to get the most important items done. Thanks Bart! More

Bart Bartley takes care of both my TLX and my wife's RDX, I had my TLX serviced on September 26th, and as always it was an excellent experience. I had my TLX serviced on September 26th, and as always it was an excellent experience. More

Just had 30K service check up and it was great. Logan lane was my tech and he was awesome Logan lane was my tech and he was awesome More