Crown Acura - Service Center

We have been having our 2014 Acura MDX serviced at Crown Acura since we purchased it. Their service is superb. They do exactly what is required, whether maintenance or repairs. They are honest- we never Acura since we purchased it. Their service is superb. They do exactly what is required, whether maintenance or repairs. They are honest- we never get surprises. The vehicle is always returned spanking clean. Bart Bartley is our service representative. He returns phone calls promptly and always makes sure that our appointments are on time. He is also very pleasant, courteous, and efficient. More

Service appointment completed on time. Great service and attention to detail. Additional items were handled in addition to my oil change and the dealer has great social distancing policies attention to detail. Additional items were handled in addition to my oil change and the dealer has great social distancing policies More

Bart Bartley was my service advisor for my visit on 8/27. I called him in the morning and told him I have having problems with my vehicle. He worked me into the afternoon service schedule to find out the p I called him in the morning and told him I have having problems with my vehicle. He worked me into the afternoon service schedule to find out the problem. He addressed the issue, took care of fixing the problem and keep me informed often while I waited for the service to be completed. This dealership always make my experience a good one. More

Bart was my service advisor for my Acura TLX first scheduled service. He was professional, friendly, knowledgeable and followed numerous safety measures to keep me and himself protected. Thank you Bar scheduled service. He was professional, friendly, knowledgeable and followed numerous safety measures to keep me and himself protected. Thank you Bart!! More

I want to say what an awesome thinking ahead employee Logan Lane is! He ordered the part for my car ahead of time and it saved me another visit to the dealership! That is exceptional service! Logan Lane is! He ordered the part for my car ahead of time and it saved me another visit to the dealership! That is exceptional service! More

This morning I stopped in to Crown Acura as I had a warning signal on my dashboard that prevented me from being able to control my air conditioning, radio, and other nobs on the dashboard. Julia gree warning signal on my dashboard that prevented me from being able to control my air conditioning, radio, and other nobs on the dashboard. Julia greeted me and welcomed me to Acura and also taught me what to do in the future to deal with a car that can't start due to battery issues. He pointed out the knob that controls my ability to put the car in neutral as well as showed me how to update the dashboard. He was extremely helpful and I didn't have an appointment. I love great customer service, and Julian always helps me when I stop in. Thank you for the great service and support. He also told me that road side service may pick up the charge for the battery due to a faulty battery so he directed me to call their 800 number to inquire further. THANK YOU for your support, as always. It's tremendous and I do enjoy having great support as you can't expect it these days. It's sad to think that, but it's true. More

Bart was quite the Professional and was very friendly and courteous. It was my first Visit to Crown Acura having moved down from Atlanta and Acura Carland last Year. courteous. It was my first Visit to Crown Acura having moved down from Atlanta and Acura Carland last Year. More

I was having warning lights appearing on my RLX Acura and contacted Bart Bartley in the service department. He had the car in immediately and telephoned me once they had a chance to determine the problem. Th contacted Bart Bartley in the service department. He had the car in immediately and telephoned me once they had a chance to determine the problem. The Acura warranty covered the repair cost 100% and Bart had the car back the next day. He is professional and courteous every time I bring the vehicle in for service. Its always nice to have a professional take care of the problem. More

Julian was very professional. He kept me update on the progress and notified me of any issues that he felt need immediate attention. Got in and out as promised progress and notified me of any issues that he felt need immediate attention. Got in and out as promised More

Very generous people. I am glad I took my wife’s car there. Love the complementary car wash. Excellent service. Julian thank you very much. there. Love the complementary car wash. Excellent service. Julian thank you very much. More