Crown Acura - Service Center

Bart Bartley is my service consultant who always greets me with a smile. He's pleasant and very knowledgeable...and he always ensures I receive top service while my vehicle is being worked on in the servic me with a smile. He's pleasant and very knowledgeable...and he always ensures I receive top service while my vehicle is being worked on in the service dept. Definitely recommend going to Crown Acura for service department and ask for Bart Bartley! More

This was my first visit to this service department. I found everyone to be friendly and informative. Julian was very helpful. I will return for my next oil change,etc. found everyone to be friendly and informative. Julian was very helpful. I will return for my next oil change,etc. More

Bart Bartley, Service Writer at Crown Acura, recently walked me thru the focused service on my 2013 Acura RDX. Bart was extremely detailed in explaining what was going to occur during service. When compl walked me thru the focused service on my 2013 Acura RDX. Bart was extremely detailed in explaining what was going to occur during service. When completed he walked me thru the needed items and was extremely honest on what was an immediate need vs. a service that could wait. I was very please at the whole experience at Crown Acura and especially due to Bart Bartley. More

Thanks Logan, we really appreciate the great work and getting the car back in a timely manner. We will definitely bring the car back next time it needs something. getting the car back in a timely manner. We will definitely bring the car back next time it needs something. More

Logan Lane was so pleasant and welcoming. He took me right away. No waiting. My oil change was quick and easy. I would definitely recommend him. He even helped me set my seat positions for both set of k right away. No waiting. My oil change was quick and easy. I would definitely recommend him. He even helped me set my seat positions for both set of keys. I really appreciated that. I’ve been trying to do that for a year! They also have great coffee! More

Wow is all I have to say! John Shaw was so helpful! I called about my radio reset code and he glady advised me to come in so he can help. He helped me get my radio back on in my 2008 Acura TL within seco called about my radio reset code and he glady advised me to come in so he can help. He helped me get my radio back on in my 2008 Acura TL within seconds! Thanks John! I will be back! More

Always friendly, service is quality and fairly priced. Dropped in, no Appointment scheduled, had a blown fuse. Though I would have to wait!? Was fixed in 15 minutes, and..... no charge. Crown A priced. Dropped in, no Appointment scheduled, had a blown fuse. Though I would have to wait!? Was fixed in 15 minutes, and..... no charge. Crown Acura, excellent dealership and service great. Thanks, John Shaw. More

I recently had my Acura MDX serviced and I worked with Julian Bitar. This is the second time I have worked with him and the service he gave was excellent. He started by reviewing what had been done on the Julian Bitar. This is the second time I have worked with him and the service he gave was excellent. He started by reviewing what had been done on the previous service visit and what should be done at this point. He gave me a time estimate for completion of the work as well as a cost estimate. He checked with me while I was waiting to give me updates on the process. When the work was completed he reviewed what was done and went over the multi-point inspection checklist. The process was completed in the estimated time and at the estimated cost, so there were no surprises. The work of the technicians is only one part of the service process. Julian's understanding of my needs and communication to me are important as well. I would also add that other employees passing by greeted me and some also asked if I needed anything while I was waiting. More

I had my vehicle serviced this week and worked with Julian Bitar. He did an excellent job of handling the warranty work as well as the service items. he and the dealership both get very high marks fo Julian Bitar. He did an excellent job of handling the warranty work as well as the service items. he and the dealership both get very high marks for customer service as well as spot on quality workmanship. I would recommend them as a company if asked. More

Service was professional and courteous. Parts I needed was not available, had to pay for Fed Ex fees to get parts, but with that said , happy they were able to get my AC running again. was not available, had to pay for Fed Ex fees to get parts, but with that said , happy they were able to get my AC running again. More