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1,371 Reviews of Crown Acura - Service Center
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October 31, 2020
Whenever I go to Crown Acura Logan Lane always helps me out he the best at what he does. He definitely knows what he’s talking about and knows how to do his job. The service was quick and easy and before I out he the best at what he does. He definitely knows what he’s talking about and knows how to do his job. The service was quick and easy and before I knew it it was already done! More
by Mdasilva5561
Employees Worked With
October 30, 2020
Julian Bitar was very responsive and helpful during our most recent service visit. All aspects of the service were as discussed, no surprises. We will definitely be returning to Crown for subsequent serv most recent service visit. All aspects of the service were as discussed, no surprises. We will definitely be returning to Crown for subsequent service visits. More
by fbrown3366
Employees Worked With
Julian Bitar
October 28, 2020
Always a pleasure dealing with Acura and Logan our Service Coordinator! Logan is always detailed, on time and very professional. Thank you Acura for making it easy! Service Coordinator! Logan is always detailed, on time and very professional. Thank you Acura for making it easy! More
by Cindy
Employees Worked With
October 24, 2020
Bart Bartley was very professional and great in explaining the work. He was very kind and is an asset to your company. The dealership is very friendly. explaining the work. He was very kind and is an asset to your company. The dealership is very friendly. More
by shelbycrger87
Employees Worked With
October 24, 2020
It is always a pleasure to bring my car here for service. I have been bringing my car here for a few years and will continue to do so. I normally contact Bart Bartley to schedule service and he is always v I have been bringing my car here for a few years and will continue to do so. I normally contact Bart Bartley to schedule service and he is always very professional, helpful and cordial. More
by fernandez1559
October 17, 2020
Very thorough review over concerns I had with my vehicle. Disappointed in the vehicle camera system performance, but turns out that it is calibrated per factory settings, so my problem is with the factory, n Disappointed in the vehicle camera system performance, but turns out that it is calibrated per factory settings, so my problem is with the factory, not the dealership. Sales and Service worked together on my issue and took me to see other equivalent vehicles to demonstrate that what I have is exactly as others have. More
by cjlerma
Employees Worked With
Mike Winrod, Julian Bitar
October 16, 2020
John Shaw @ Crown Acura has given exemplary service to me & my family for over ten years. I have dealt with Crown Dealers over 30 years and 4 vehicles. John exceeded my expectations on a recent extended warr & my family for over ten years. I have dealt with Crown Dealers over 30 years and 4 vehicles. John exceeded my expectations on a recent extended warranty claim totaling $5K, and my out of pocket was $0! Amazing! More
by SUNSHINE
Employees Worked With
October 15, 2020
Bart Bartley is my service advisor and an awesome representative of Crown Acura. Efficient, knowledgeable, professional and friendly. It is always a pleasure to do business with him. representative of Crown Acura. Efficient, knowledgeable, professional and friendly. It is always a pleasure to do business with him. More
by maria
Employees Worked With
October 15, 2020
Great experience at this dealer! Went in for service and left with a new car. Julian handled the service and was efficient and helpful. Kyle sold me my new car and made the process easy (I can't remember th left with a new car. Julian handled the service and was efficient and helpful. Kyle sold me my new car and made the process easy (I can't remember the last time that happened)! Thanks Crown Acura! More
by regan23
Employees Worked With
Kyle Vonnes, Julian Bitar
October 12, 2020
Today was my first visit for my MDX maintenance check. I was a bit worried knowing that these things can take all day. But from the time I walked in the door Mr. John Shaw in the customer service department was a bit worried knowing that these things can take all day. But from the time I walked in the door Mr. John Shaw in the customer service department made sure to 1. Make me feel at home 2. Treat me as a valued customer and 3. Have me in and out within 45mins. This was a free service that was being done and John treated me as if I had just bought the car lot. I will always request him moving forward. With over 25 years of experience it showed that he knows how to value his customers. Thank you John and Crown Acura for making this the BEST dealership experience I have ever had. More
by Julian.phillips8352
Employees Worked With
