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1,371 Reviews of Crown Acura - Service Center
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December 12, 2020
As always the service I received at Crown was excellent. My advisor, Julian Bitar goes above and beyond in customer service. He always explains everything and makes it understandable. He takes his time w My advisor, Julian Bitar goes above and beyond in customer service. He always explains everything and makes it understandable. He takes his time with customers and provided me updated information via text several times a day. More
by shardeni
Employees Worked With
Julian Bitar
December 11, 2020
Julian Bitar was excellent. Everything was very professional, fast and efficient. The waiting area was comfortable and Julian kept me updated on the progress of the work. The only downside was re professional, fast and efficient. The waiting area was comfortable and Julian kept me updated on the progress of the work. The only downside was recommendations for unnecessary maintenance based on mileage. Specifically, they recommended a coolant change at 30,000 miles when the manufacturer recommends changing at 120,000 miles (no visible signs and they also recommended an alignment (they said every 12-15k miles) even though the alignment on my car is perfect. This is likely based on the dealership's recommendations, not necessarily on Julian or the technician. Julian, however, was not pushy about the recommended services. I will still rate 5 stars for the great service for the job I asked them to do, but will have to be wary of recommended services and check myself to see if I think they are needed. More
by JJ
Employees Worked With
Julian Bitar
December 07, 2020
Service was on time and waiting area was well set up to accommodate COVID-19 concerns. Julian Bitar was very courteous and carefully reviewed the service work performed and recommendations for additional m accommodate COVID-19 concerns. Julian Bitar was very courteous and carefully reviewed the service work performed and recommendations for additional maintenance items. Overall, a pleasant experience. More
by ybor256
Employees Worked With
Julian Bitar
December 05, 2020
Bart does a fabulous job for me everything. He is one of the reasons I come to the dealership. I feel very comfortable with his recommendations. the reasons I come to the dealership. I feel very comfortable with his recommendations. More
by kjohnso8
Employees Worked With
December 01, 2020
Excellent attention to detail in regards to my vehicle. Also, he very personable and friendly! I would highly recommend working with Bart in service! Also, loved the complimentary car wash! Also, he very personable and friendly! I would highly recommend working with Bart in service! Also, loved the complimentary car wash! More
by kestevez
Employees Worked With
December 01, 2020
I recently had an appt. for a safety recall and Julian Bitar was my service advisor. He did a great job with keeping me updated on the progress of my vehicle during the entire visit. He was very pleasant Bitar was my service advisor. He did a great job with keeping me updated on the progress of my vehicle during the entire visit. He was very pleasant and explained everything very clearly, which made this visit a great experience. More
by camsmith08
Employees Worked With
Julian Bitar
November 30, 2020
I visited Crown Acura in Clearwater for some assistance with a few of the operating features in my RDX, including phone pairing and settings. Julian Bitar met me and answered all my questions, fixed my p with a few of the operating features in my RDX, including phone pairing and settings. Julian Bitar met me and answered all my questions, fixed my problems, and helped me understand how to use the settings features. I was very pleased. More
by Champ
Employees Worked With
Julian Bitar
November 30, 2020
Bart Bartley at Crown Acura provides excellent customer service. I can depend on prompt, courteous care on a consistent basis. Thanks Bart its always a pleasure to work with you! service. I can depend on prompt, courteous care on a consistent basis. Thanks Bart its always a pleasure to work with you! More
by Jim
Employees Worked With
November 25, 2020
Bart Bartley was my service advisor and he was great. Service was fast and easy. Even got my car washed for free. Cant beat that. Service was fast and easy. Even got my car washed for free. Cant beat that. More
by moeskee
Employees Worked With
November 23, 2020
Bart Bartley is a true professional and great service advisor. I would recommend him to anyone in need of car service. Very friendly, he makes you feel welcome hice is important for me. Thanks Bart, advisor. I would recommend him to anyone in need of car service. Very friendly, he makes you feel welcome hice is important for me. Thanks Bart, More
by john
Employees Worked With
